What are the responsibilities and job description for the Senior Manager, Business Analytics position at Highgate?
Overview
Highgate’s Business Intelligence team is responsible for managing the majority of Highgate’s standardized operational reporting and situational analysis for the managed hotel portfolio as well as various business support and partnership initiatives to create value within the hotels and the management company. The team is comprised of cross-functional subject matter specialists who work together and in collaboration with other Highgate operating disciplines to achieve these goals and objectives. Highgate is seeking a Senior Manager of Business Intelligence to join our team and be a leader in driving the vision and continued development of Highgate’s best-in-class advanced data & analytics platform. Working with the VP of Business Intelligence, this individual will be directly influencing the creation and delivery of advanced analytics modules in our growing big data environment that allows business users to explore actionable insights in support of the hotel portfolio’s performance and the Company’s growth strategy. This individual will also design interactive data visualization reporting that allows business users to explore actionable insights in support of the hotel portfolio’s performance and the Company’s growth strategy, including overseeing an end-to-end user experience from acceptance testing to training and general support. This role requires an individual who can build positive relationships throughout the organization while becoming intimately familiar with Highgate’s common business language to identify and rationalize opportunities for reporting design, answer key business questions and ensure user adoption.
Responsibilities
- Work closely with business, to capture, analyze and understand business requirements, translating activities and business objectives into analytical reporting and analysis.
- Partner collaboratively with other functional teams to access data elements, understanding the data being analyzed and identifying improvement opportunities.
- Develop well-organized and insightful reports, dashboards, and other forms of data visualizations to support business awareness and decision-making.
- Proactively interface with Highgate operating disciplines to gather and validate reporting and analysis requirements including data elements and report owners.
- Automate business processing using process automation.
- Complete ad hoc analyses as requested by senior management with the expectation of presenting deliverables to a large and varied audience.
- Support the redesign of monthly, quarterly, and annual business reporting for presentation to hotel ownership groups, including public lodging REITs and private real estate investment firms and financing groups.
- Creatively determine areas of opportunity to develop materials that communicate key successes and / or management company performance trends to support business development and investor relations for the organization.
Qualifications