What are the responsibilities and job description for the Server Assistant position at Highgate?
Compensation Type
Hourly
Highgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
The Romer House Waikiki, Hawaii
Overview
The Server Assistant will ensure food is run hot and fresh off the line, tables are cleared and cleaned for our guests and drinks refilled. You will also assist the bar with similar duties, help with bar glass rotation and refilling ice bins. The ideal candidate will have a strong desire to exceed guest’s expectations, have an infectiously positive attitude, and work well as part of a team. To be successful, you should be well-organized, able to work in a fast-paced environment, be able to prioritize and have high multi-tasking skills.
Responsibilities
Hourly
Highgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
The Romer House Waikiki, Hawaii
Overview
The Server Assistant will ensure food is run hot and fresh off the line, tables are cleared and cleaned for our guests and drinks refilled. You will also assist the bar with similar duties, help with bar glass rotation and refilling ice bins. The ideal candidate will have a strong desire to exceed guest’s expectations, have an infectiously positive attitude, and work well as part of a team. To be successful, you should be well-organized, able to work in a fast-paced environment, be able to prioritize and have high multi-tasking skills.
Responsibilities
- Welcoming Guests
- Maintain the cleanliness of dining area and serving stations
- Bussing dining room tables
- Responding to guests’ requests and informing management of any complaints
- Strong knowledge of food and beverage offerings
- Ensuring the timely delivery of food items
- Ensuring the server station is adequately stocked with necessary supplies
- Must be self-motivated and willing to assist wherever needed.
- Physical requirements include the ability to work long hours, Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, ability to multi task.
- Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels
- Ability to stand for long periods of time without sitting or leaning
- Must possess excellent communication skills; fluency in English required
- Food Handlers Card Required.
- May require walking primarily on a level surface for periodic periods, throughout the day
- Requires infrequent lifting and carrying of 1-25 pounds
