What are the responsibilities and job description for the Shuttle Driver PM/Overnight position at Highgate?
Overview
Shuttle Drivers are responsible for providing hospitality in an attentive, friendly, and efficient manner to all guests. The job duties of this position include, but not limited to : Ensuring guest are driven to and from the airport in an efficient safe manner; assisting with customers’ belongings such as luggage, baby strollers, suit jackets, and wheelchairs; and provide driving directions and other information to guest. Constant radio contact with the Valet and Front Desk are a must to ensure efficient and reliable transportation as well as timely vehicle retrievals from the parking garage. Additionally, Drivers are responsible for maintaining shuttle maintenance and keeping them fueled and road worthy. Also, drivers must abide by all traffic and airport laws when driving and immediately reporting all incidents to the supervisor. The ability to work well independently, with minimal direct supervision will be required at times.
Responsibilities
- Complete maintenance log accordingly.
- Assist with customers’ belongings if they choose to place it in storage (items might include luggage, baby strollers, suit jackets, and wheelchairs).
- Provide information as requested by guests.
- Maintain safety guidelines on shuttles and drive responsibly at all times.
- Maintain hotel emergency procedures.
- Immediately report all incidents to the manager or supervisor.
- Clean vans accordingly.
- Refuel vans as needed.
- Maintain acceptable volume for onboard music.
Qualifications
