What are the responsibilities and job description for the Outpatient Clinic Clerk (Highland Gastroenterology/Records Room) position at Highland District Hospital?
Clinic Clerk
(Highland Gastroenterology/Records Room)
Day Shift
Full-time – 80 hours/pay
Major Responsibilities:
(Highland Gastroenterology/Records Room)
Day Shift
Full-time – 80 hours/pay
Major Responsibilities:
- Assembles records into a standard chart format in an accurate and timely manner.
- Locates and provides records and sets of records on an as needed basis for physicians, departments and individuals.
- Checks charts into and out of the department utilizing the chart tracking system.
- Answers telephone and receives visitors in a pleasant and efficient manner.
- Understands and uses department computers in an appropriate and efficient manner.
- Pull records for physician completion.
- Prepares and releases authorized patient information according to department policies and procedures, as well as State and Federal regulations.
- Assigns ICD-10, CPT and HCPCS codes to OPD PSC Physician records in an accurate and timely manner.
- Provides balance due report to MA’s for collection of co-payments at time of service
- Reviews collection pending lists
- Review’s encounter forms to check for accuracy
- Post payments and receipts
- Handles/resolves billing issues and/or complaints
- Prepares letters for physicians
- Prepares monthly patient report for Highland Gastroenterology
- Maintains Highland Gastroenterology patient follow-up log and mails patient reminder letters
- Provides ICD-10 coding information to physician’s as requested for orders
- Provides data entry for billing into Allscripts PM system for billing company
- Responds to requests from remote billing company
- Deposits co-pays in bank
- Coordinated Drug Rep appointments for Highland Gastroenterology
- Orders medication samples for Highland Gastroenterology
- Coordinates pre-certs and Specialty Pharmacy medications for Highland Gastroenterology
- Coordinates procedures for Highland Gastroenterology at outside facilities as needed
- Reviews and works unbilled list
- Reviews and revises, as necessary, all returns from Business Office due to edit failures.
- Creates and runs various reports utilizing CPSI and Allscripts PM on a daily, weekly, monthly, annual or an as needed basis.
- Verifies charges per documentation in the record
- Coordinates physician memberships, dues, and subscriptions
Requirements:
High School Graduate or GED equivalent. Associates degree preferred. Physician office or hospital experience required. Must be able to multi-task. Strong customer service skills required. Must possess excellent filing skills, and communication skills - both verbal and written. 3 years acute care coding experience preferred.
Why join the HDH team?
Highland District Hospital is a critical access designated, 25-bed acute care facility. We currently employ more than 400 people and benefit from the services of community volunteers. Our medical staff includes over 100 physicians and 15 mid-level providers, representing over 25 specialties and subspecialties. While we are a community-centered hospital, we are also known for our technology and sophisticated healthcare services. Our service area includes over 65,000 residents from Highland County and surrounding counties.
Highland District Hospital is a critical access designated, 25-bed acute care facility. We currently employ more than 400 people and benefit from the services of community volunteers. Our medical staff includes over 100 physicians and 15 mid-level providers, representing over 25 specialties and subspecialties. While we are a community-centered hospital, we are also known for our technology and sophisticated healthcare services. Our service area includes over 65,000 residents from Highland County and surrounding counties.
At Highland District Hospital we strive to be caring people serving our community by providing exceptional, accessible, quality healthcare in an atmosphere of safety, compassion, and excellence.
Our values provide the framework for fulfilling our mission and vision.
We value:- Quality
- Teamwork/Collaboration
- Integrity
- Patient-First Mind Set
- Compassion
At HDH we are always focused on doing what is best for those we serve and committed to providing a safe, effective, and efficient environment which promotes healing and growth.
Benefits Available:
Benefits Available:
- Competitive Salary
- Cafeteria Discounts/Employee Ordering Options
- Health, Dental and Vision Insurance
- Company Paid Life Insurance
- Generous Paid Time Off
- OPERS and Ohio Deferred Compensation
- Full-time, Part-time, and PRN schedules available
- Professional Development and Educational Assistance Opportunities
- Loan Forgiveness Program
- Employee Assistance Program
- Employee Recognition Programs
