What are the responsibilities and job description for the Server position at Highland family restaurant?
Job Overview
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will possess a passion for providing exceptional customer service and have a solid understanding of the food industry. As a Server, you will play a crucial role in ensuring our guests have an enjoyable dining experience by delivering high-quality service and assisting with their needs.
Duties
- Greet and seat guests promptly, presenting menus and providing information about daily specials.
- Take accurate food and beverage orders using Aloha POS or similar systems, ensuring all requests are communicated clearly to the kitchen staff.
- Provide recommendations and upsell menu items to enhance the dining experience for guests.
- Serve food and drinks in a timely manner, ensuring that all orders are correct and meet quality standards.
- Handle cash transactions accurately, processing payments and providing change as needed.
- Maintain cleanliness and organization of the dining area, including resetting tables for new guests.
- Assist with food preparation as needed, ensuring adherence to food handling safety standards.
- Address guest inquiries or concerns promptly and professionally to ensure satisfaction.
- Collaborate with kitchen staff and fellow servers to ensure smooth operation during peak hours.
Qualifications
- Previous experience in food service or the restaurant industry is preferred, particularly in fine dining settings.
- Knowledge of food handling practices and safety regulations is essential.
- Familiarity with cash handling procedures is required.
- Experience with Aloha POS or OpenTable systems is a plus but not mandatory; training will be provided.
- Strong communication skills with the ability to engage effectively with guests and team members alike.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude, strong work ethic, and commitment to providing excellent customer service are essential traits for success in this role.
Join our team as a Server where your contributions will be valued, and you will have the opportunity to grow within the vibrant atmosphere of our restaurant!
Job Type: Part-time
Pay: $9.45 - $10.45 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $9 - $10