Parent Peer Provider

SUMMARY: The Parent Peer Support Partner’s (PPSP) role is to provide intentional, authentic support to a parent or primary caregiver of a child with emotional, physical, behavioral, and/or mental health challenges. The skilled PPSP’s unrelenting focus is on the parent/caregiver.

Primary Functions:

• Provide authentic and purposeful support to parents /primary caregivers
• Support parents/primary caregivers in achieving their identified goals
• Deliver intentional support activities that build on the strengths and resiliency traits of parent/primary caregiver
• Collaborate with agency staff internally and representatives from community-based organizations and child-serving systems in providing support to families receiving services.

EXAMPLES OF DUTIES & RESPONSIBILITIES:

• Provide support and reassurance, followed by information, to assist parent/primary caregiver in navigating child-serving systems and community resource as well as quality and supervision standards as determined by clinical leadership
• Establish and maintain positive and effective working relationships with internal staff, community resources and stakeholders
• Responsible for understanding and adhering to all internal policies & procedures, and training expectations.
• Perform all other duties as assigned
• Facilitate trainings and groups as scheduled and requested
• Attend staff and agency meetings, trainings, and others events as scheduled and approved by supervisor
• Complete daily notes and regular documentation as required by our organization’s guidelines
• Transportation maybe required depending on consumer needs.
• Non- traditional work hours maybe required.

DESIRED KNOWLEDGE, SKILLS & ABILITIES:

• Ability to establish effective working and professional relationships with participants, participants’ family, referral sources, staff, and the general public.
• Must be calm, flexible, organized and able to handle a fast pace.
• Possess organizational and oral and written communication skills.
• Must demonstrate the ability to work well with staff and participants in a polite, respectful and dignified manner.
• Must have capacity to work flexible hours including some evening/weekend availability based on the needs of the parent
• Must be able drive to families’ homes, community events, and meetings at service provider offices or schools as needed
• May provide transportation to parents and family members as needed.
• Must have skills necessary to engage and work with others from diverse ethnic and cultural groups.
• Must have excellent verbal and written communication skills
• Must have good organizational and time management skills
• Read, understand, and abide by agency Policies and Procedures, Employee Handbook and Training Expectations.
• Assist families in researching their assigned health plan on-line so families a greater understanding of what their plans offer in terms of coverage.
• Attend at minimum bi-monthly individual supervision with Program Manager.
• Meet all training requirements within expected timeframes as determined by Project Supervisor
• Perform all other duties as assigned.

QUALIFICATIONS:

• High School Diploma or GED
• Must be a parent / primary caregiver with lived experience who has raised or is currently raising a child with emotional, behavioral, physical or mental health or substance abuse needs, has experience navigating at least two child-serving systems
• Must have a valid Alabama driver’s license, dependable transportation and proof of automobile insurance
• Must have basic typing/computer processing skills

Job Types: Full-time, Part-time

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift

Work Location: In person