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Service Technician (Property Maintenance)

Highland Holdings LLC
Rochester, NY Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/7/2025

Job Description

Job Description

Description : Overview :

At Cook Properties, we believe in work-life balance and rewarding our team members. Join us and become part of the Cook Community. We are seeking a Service Technician to help support our growing business.

Cook Properties is New York State’s largest owner and operator of manufactured housing communities. Our portfolio includes 100 manufactured home parks totaling 7,000 pads. We also own and manage 200,000 square feet of commercial, retail, and office space, along with 2,000 self-storage units.

What you’ll get to do :

As a Service Technician, you will;

  • Completing work orders in a timely fashion and following all maintenance processes and procedures
  • Maintain and clean all grounds including picking up trash / getting trash dumpsters ready for pickup
  • Tracking time spent at sites in our property management software
  • Following a preventive maintenance program and performing routine preventive maintenance
  • Tracking and maintaining material and supply inventory
  • Overseeing work performed by outside contractors as necessary
  • Park Owned Mobile home interior and exterior repairs; such as, painting, appliances, heating systems, light plumbing, skirting, doors, windows, etc.
  • Fixing plumbing and electrical problems in mobile homes and underground
  • Adhering to customer-service standards
  • Maintaining a safe and healthy work environment by following standards and procedures; complying with legal codes and regulations
  • Ensuring all equipment is in good working order and stored properly
  • Performing regular property walk-throughs to ensure the quality of the community is being upheld
  • Serving as a member of the service team, fostering a spirit of cooperation and teamwork amongst all departments and communicating effectively with all employees
  • Serving notices and lease violations as needed to residents of the community
  • Updating job knowledge and competence by participating in educational opportunities; reading technical publications
  • Follow job-related safety regulations as prescribed by training guidelines.
  • Perform other related duties as assigned

The duties and responsibilities listed in this job description represent the major responsibilities of the position. Cook Properties reserves the right to amend or change these duties. Other duties and responsibilities may be assigned, as required. This job description and any attachments do not constitute or represent a contract.

Requirements : Qualifications

What we seek -

  • Comfortable with outside work 80 – 90% of the time in all seasons
  • Day travel amongst several communities
  • All paperwork done via tablet and cell phone
  • High School Diploma, preferred
  • 2 years’ experience working in grounds, maintenance or construction
  • Interested in working in a Property Management company
  • Valid Driver’s license and acceptable driving record required.
  • Organization and time-management skills to prioritize tasks and manage timelines.
  • Strong interpersonal and communication skills
  • What we offer -

  • Excellent Medical / Dental / Vision Insurance
  • 401K Match
  • Paid Time off
  • Flexible Schedule
  • Life Insurance
  • We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All are welcome - join us!

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    Job openings at Highland Holdings LLC

    Highland Holdings LLC
    Hired Organization Address Rochester, NY Full Time
    Job Description Job Description Description : Overview At Cook Properties, we prioritize work-life balance and recognize...

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