What are the responsibilities and job description for the Customer Enrollment Trainee position at Highland Management Group?
Highland Management Group is seeking a results-driven and personable Customer Enrollment Trainee to join our team. In this role, you will be responsible for helping potential clients enroll in our services by providing product information, addressing their needs, and guiding them through the enrollment process. This position is ideal for individuals who are passionate about sales and enjoy working in a customer-facing environment.
As a Customer Enrollment Trainee, you will build relationships with clients, help them understand our offerings, and ensure a smooth enrollment experience. If you are goal-oriented, love connecting with people, and want to grow in a dynamic environment, this role is perfect for you!
Core Responsibilities of a Customer Enrollment Trainee:
What We Offer:
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As a Customer Enrollment Trainee, you will build relationships with clients, help them understand our offerings, and ensure a smooth enrollment experience. If you are goal-oriented, love connecting with people, and want to grow in a dynamic environment, this role is perfect for you!
Core Responsibilities of a Customer Enrollment Trainee:
- Engage with potential clients to explain the benefits of our services and guide them through the enrollment process
- Identify customer needs and provide tailored sales solutions
- Meet or exceed monthly goals by closing sales
- Handle inbound and outbound calls to prospect new clients and follow up on inquiries
- Maintain accurate records of customer interactions and important activities
- Provide exceptional customer service by answering questions and resolving any concerns
- Previous experience in sales, customer service, or related fields is preferred but not required
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Self-motivated, goal-oriented, and able to manage time effectively
What We Offer:
- Competitive compensation and performance-based bonuses
- Comprehensive training and mentorship to help you succeed in your role
- Opportunities for career advancement and professional growth
- A positive, team-oriented work environment
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