What are the responsibilities and job description for the IT Manager position at Highland Park Community Development Corp?
Job Description
Job Description
Job title : IT Administration
Reports to : HR Director / CFO
FLSA Status : Exempt / Full Time
Date Issued : March 2024
POSITION STATEMENT :
Work within the limits of Highland Park Community Development Corporation policies and procedures and renders direct specialized services as needed. The candidate will demonstrate expertise in installation and maintenance, personal computer operations, database programming, office software systems, electronics, and network management.
The essential functions of the job include but are not limited to the duties listed in the job description.
DUTIES AND RESPONSIBILITIES :
- Supervise Highland Park Community Development Corporation sites and serve as lead liaison to outside IT services.
- Audit system to include hard disk storage usage, print servers, menu systems, system security, tape backup, and power supply filters.
- Regularly observe computer software and hardware maintenance, conditions, and upgrades. Observe and evaluate computer system operations. Provide suggestions and / or solutions to increase efficiency and decrease costs.
- Provide spare parts requirements. Provide custom software as required for site and agency.
- Audit and replace connectors as required for cabling and equipment. Ensure connectivity maintenance of system interface (supporting agency computer equipment). Maintain remote access as needed.
- Share expertise with staff through educational meetings, resource development and other activities as needed to maintain staff knowledge of the computer systems.
- Report all activities and requirements necessary to maintain the network and computer system.
- Perform a variety of electronics duties, including obtaining and repairing on-site security systems, analyzing, and evaluating cameras and other electronic equipment.
- Install software applications; analyzing and evaluating the results including follow-up with the software company as needed.
- Perform all record keeping functions required by agency and funding source. All client computer records are to be maintained under the rules of confidentiality.
- Has an awareness of and commitment to Highland Park Community Development Corporations philosophy which underlies all services.
- Identifies continuing computer needs, maintain contact with vendors. Maintains warranties and guarantees on system units.
- Coordinates emergencies as they arise 24 / 7 with Source Pass.
- Employee may be required to carry out tasks or duties assigned.
The Highland Park Community Development Corporation reserves the right to add, to delete, change or modify the job duties. There is a six-month probationary period so we can observe your work and you can decide if this position is appropriate for you.
QUALIFICATIONS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required.
Degree / Certification in IT or related field.
Proficient in computer software programs (QB online, Word, Excel, Power Point, CARES, ADP etc.)