Horseback Riding Instructor

Highland Park Stables has gained almost 90 new lesson students in just 7 months since opening. To continue this lightning fast growth Highland Park Stables is looking for a 3rd instructor to continue the education of our current students. This position is for someone looking to be a part of a team like no other in the horse world - filling in the gap between equestrian education and good service.

This is not for the faint of heart, we are looking for someone ready for the challenge who sees this as a career making opportunity, not only to fulfill client success, but work side by side with a team in making this vision a reality. You need to have a jack of all trades skill set of understanding horse management, hunter/jumper education or willing to learn more about it, customer service, work well with others, and be a part of a team of highly motivated individuals.

Role:

The Instructor is responsible for our client’s success on meeting their equestrian goals. You will be leading our family, children, and adult clients down their journey, while mixing in fun and laughter for a good environment.

The instructor will provide feedback to Pablo regarding client success and new client closing based on data and client feedback.

This is a highly active role, where trying new things is encouraged (not punished) and finding creative ways to reach our clients’ goals is critical to success.

Responsibilities:

• Meet Weekly and bi-weekly with Pablo to discuss strategic initiatives for Highland Park Stables to discuss performance, upcoming events, and any other needs for Highland Park Stables
• Create strategies that are updated quarterly used to grow your own sales skills and personal growth
• Build out charts that track your client success
• Review lesson plans and new client charts for the next week and days to come
• Oversee lesson cadence and times (keep lessons running on time)
• Working with Pablo closely based on current workload and needs
• Working with Pablo on suggesting new processes for client success and relationship building
• Communicate with clients on an as needed basis
• Oversee lesson horse schedules and general health
• Take on new systems or processes being implemented

Results:

• Actions are congruent with Highland Park’s core values and mission. Unimpeachable Character: be the type of person with whom people are always proud to associate personally and professionally. Sincere Candor: Nothing great can be built without feedback; internally or externally. Competitive Greatness: Be at your best when your best is needed - you enjoy a hard challenge.
• All new clients success systems are approved by Pablo before release
• Lesson horse and lesson schedules are adhered to
• Continue client retention rate
• Increase client relationships
• Monitor horse happiness and health
• All personal matters of the Highland Park team are kept confidential

Requirements:

• Extensive, proven knowledge of hunter/jumper riding or willing to learn
• Proficient with client relationships and client success
• Able to handle extreme weather (heat, cold, etc.)
• Able to carry over 50 lbs
• Curiosity and a thinker
• Initiative is a MUST - this person likes to research in their free time how to get better at sales and how to better connect with people
• Ability to handle horses in an appropriate fashion
• Has a great sense of urgency
• Ability to create cutting edge results for our clients
• Strong written and verbal skills
• MUST be a people person. If you think horses are better than people this job isn’t for you.
• Proactive not reactive.
• Speed and clarity in communication (primarily in Slack)
• Willing to work in a fast-paced environment with an openness to change.

Salary

• $45,000 base salary (TBD on experience) exceptional bonuses based on performance and client acquisition.

Benefits

• Highland Park Stables believes great people are at the center of every successful business
• Can be discussed: Medical, Vision, Dental Benefits
• Potential 401(k) with employer match
• PTO

Location

• Austin, TX local or open to relocation

Availability

• M-F, and Sundays 8am-8pm (TBD)

Communication Expectations

• We use Slack - it is the go to for any communications
• We value over-communication (more context the better)
• We value speed in communication (be prompt in responding or provide context as to why you may be slow to respond)
• Weekly Team Meetings
• Weekly meetings with other Instructors