What are the responsibilities and job description for the Server position at Highland Restaurant & Bar?
Job Summary:
As a Server at Highland Restaurant & Bar, you will be the face of our restaurant, providing exceptional service to ensure our guests have a memorable dining experience. Your role involves taking orders, delivering food and beverages promptly and accurately, and creating a welcoming atmosphere that embodies our commitment to quality and hospitality.
Responsibilities:
Customer Service:
- Greet guests warmly and promptly upon arrival.
- Provide detailed information on menus, including specials, ingredients, and dietary options.
- Answer questions about food preparation and suggest menu items based on customer preferences.
- Ensure guest satisfaction by checking in periodically and promptly addressing any concerns.
Order Management:
- Accurately take food and beverage orders and input them into the POS system.
- Relay orders to the kitchen and bar staff clearly and efficiently.
- Deliver orders to tables in a timely and professional manner.
Team Collaboration:
- Work collaboratively with other servers, bartenders, and kitchen staff to ensure smooth operations.
- Assist in the setup, cleaning, and breakdown of the dining area, including resetting tables and restocking supplies.
- Help maintain a clean and organized workspace, including following sanitation and food safety guidelines.
Upselling and Promotion:
- Recommend daily specials, drinks, and desserts to enhance the guest experience and increase sales.
- Inform guests of promotions, events, and special offerings at Highland Restaurant & Bar.
Handling Payments:
- Process guest payments accurately, including cash, credit card, and gift cards.
- Provide accurate change and receipts while maintaining accountability for cash handling.
Qualifications:
- Previous experience as a server or in the hospitality industry is required.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong attention to detail and a commitment to providing excellent service.
- Must be able to stand and walk for extended periods and lift up to 25 pounds as needed.
- Availability to work evenings, weekends, and holidays as required.
Compensation:
- Hourly wage plus tips.
- Opportunities for advancement within the company.
- Staff discounts
Why Join Us?
Highland Restaurant & Bar is a community-focused establishment dedicated to creating a vibrant and enjoyable dining experience. We value teamwork, passion, and innovation, and we are committed to supporting our staff's growth and success.
Job Type: Full-time
Pay: From $2.83 per hour
Expected hours: No less than 35 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $3