Demo

Server

Highland Restaurant & Bar
Lancaster, PA Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 3/23/2025

Job Summary:
As a Server at Highland Restaurant & Bar, you will be the face of our restaurant, providing exceptional service to ensure our guests have a memorable dining experience. Your role involves taking orders, delivering food and beverages promptly and accurately, and creating a welcoming atmosphere that embodies our commitment to quality and hospitality.

Responsibilities:

Customer Service:

  • Greet guests warmly and promptly upon arrival.
  • Provide detailed information on menus, including specials, ingredients, and dietary options.
  • Answer questions about food preparation and suggest menu items based on customer preferences.
  • Ensure guest satisfaction by checking in periodically and promptly addressing any concerns.

Order Management:

  • Accurately take food and beverage orders and input them into the POS system.
  • Relay orders to the kitchen and bar staff clearly and efficiently.
  • Deliver orders to tables in a timely and professional manner.

Team Collaboration:

  • Work collaboratively with other servers, bartenders, and kitchen staff to ensure smooth operations.
  • Assist in the setup, cleaning, and breakdown of the dining area, including resetting tables and restocking supplies.
  • Help maintain a clean and organized workspace, including following sanitation and food safety guidelines.

Upselling and Promotion:

  • Recommend daily specials, drinks, and desserts to enhance the guest experience and increase sales.
  • Inform guests of promotions, events, and special offerings at Highland Restaurant & Bar.

Handling Payments:

  • Process guest payments accurately, including cash, credit card, and gift cards.
  • Provide accurate change and receipts while maintaining accountability for cash handling.

Qualifications:

  • Previous experience as a server or in the hospitality industry is required.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong attention to detail and a commitment to providing excellent service.
  • Must be able to stand and walk for extended periods and lift up to 25 pounds as needed.
  • Availability to work evenings, weekends, and holidays as required.

Compensation:

  • Hourly wage plus tips.
  • Opportunities for advancement within the company.
  • Staff discounts

Why Join Us?
Highland Restaurant & Bar is a community-focused establishment dedicated to creating a vibrant and enjoyable dining experience. We value teamwork, passion, and innovation, and we are committed to supporting our staff's growth and success.

Job Type: Full-time

Pay: From $2.83 per hour

Expected hours: No less than 35 per week

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • 10 hour shift
  • Day shift
  • Evening shift

Work Location: In person

Salary : $3

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