What are the responsibilities and job description for the Assistant Dining Room Manager position at Highland Springs Country Club?
Assistant Dining Room Manager
Reports To: Dining Room Manager and Assistant General Manager
Supervises Directly: Hostesses, Servers, Bussers, Bartenders, and Snack Bar
Purpose for the Position:
To manage the restaurant’s operation; maintaining established cost and quality standards to ensure superior service and maximize profits.
Essential Responsibilities:
1. Involved with development of short-term and long-term financial and operational plans for food and beverage, which support the overall objectives of the Club.
2. Ensures accuracy of all member food and beverage charges through review of staff chits and processing corrections.
3. Provides input on menu changes.
4. Monitors the performance of food and beverage departments through verification and analysis of member satisfaction systems and financial reports. Performs counseling and corrective action when necessary.
5. Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action.
6. Establishes and maintains a pro-active human resource function to ensure employee motivation, training and development, and compliance with established labor regulations and company policies.
7. Establishes and maintains applicable preventative maintenance programs to protect the physical assets of the Club.
8. Maintains a security function, which protects both the assets of the Club and the personal safety of employees and members.
9. Implements and maintains effective two-way communication with employees and management.
10. Develops new programs, which result in an increased level of customer satisfaction and operational excellence.
11. Manages in compliance with established company policies and procedures.
12. Manages in compliance with local, state, and federal laws and regulations.
13. Knows and complies with all company policies and procedures pertaining to this position and its duties.
14. Suggests and implements revenue generating programs that provide maximum price value to the member.
15. Rewards employees who utilize their empowerment to meet or exceed members expectations.
16. Performs other related duties as required.
Educational Requirements:
Two years supervisory experience in food and beverage operations as a Department Manager preferred.
Two years experience as a server
One year in direct sales or the retail trade, OR an equivalent level of education and experience.
Skills and Abilities:
¨ Analyze and interpret policies established by administrators.
¨ Understand the government regulations covering business operations.
¨ Make business decisions based on production reports and similar facts.
¨ Make business decisions based on your own experience and personal opinion.
¨ See differences in widths and lengths of lines such as those on graphs.
¨ Deal with the general public, members, guests, and employees, with tact and courtesy.
¨ Plan and organize the work of others.
¨ Change activity frequently and cope with interruptions.
¨ Speak and write clearly.
¨ Accept the full responsibility for managing an activity.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $16
