Care Advisor

Highland Valley Elder Services, Inc. is currently hiring for a Care Advisor to increase living options for elders by developing, implementing and monitoring a service plan, using a comprehensive assessment procedure, which will best assist an elder to maintain the living arrangement of his/her choice. Remote work up to 75% (including home visits) available after six months, based on performance.
The Care Advisor reports to and is supervised by the Home Care Program Director and the Home Care Supervisor.

RESPONSIBILITIES

• Link and coordinate resources with elders.
• Make comprehensive assessments through field interview and observation. Conduct monitoring visits at regular intervals and as needed.
• From this assessment, develop and implement a service plan, make referrals to appropriate agencies and follow up on these referrals.
• Act as an advocate to/with the elder when necessary.
• Maintain the case file by completing all mandated paperwork in a timely fashion according to required documentation standards.
• Provide Information and Referral services.
• Participate in Highland Valley's development of comprehensive community programming efforts.
• Participate in training and development activities to increase knowledge/skills for continuous strong performance in this position.
• Participate in required quality performance initiatives within program area.
• Other tasks as assigned by supervisor to meet agency needs.

ADDITIONAL JOB REQUIREMENTS:

• Environmental Conditions
• Environmental Conditions: Work is 75% indoor office work; 25% outdoor (i.e. travel to consumers and attend required meetings).
• Physical Requirements
• While performing duties of position, employee will be required to sit/stand for extended periods.
• Working knowledge of computers applicable software and databases and capacity to see computer screen and read written material.
• Capacity to communicate verbally with staff/supervisors, consumers and community.
• Capacity for the fine manipulation with use of office equipment.
• Capacity for occasional reaching, lifting or bending.
• Work Environment Expectations
• Available to work an hourly position M-F, 9am-5pm. 37.5 hours per week.
• Ability to drive own vehicle as the position requires.

Qualifications:
Associate’s degree required, social work or related field preferred. Must have valid driver’s license and reliable transportation. Prior experience with assessments or patient intake. Ability to operate independently and use discretion. Strong work ethic and commitment to success. Caring attitude and compassion. Prior sales experience a plus but not required.

Job Type: Full-time

Pay: $23.50 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Loan forgiveness
• Mileage reimbursement
• Opportunities for advancement
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Education:

• Bachelor's (Required)

Ability to Commute:

• Florence, MA 01062 (Required)

Work Location: In person

Salary : $24