What are the responsibilities and job description for the Patient Services Representative position at Highlands Center For Women?
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team at a busy OB/GYN medical office. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression of the clinic.
- Manage appointment scheduling and confirmations.
- Handle patient inquiries and provide information regarding services offered.
- Perform administrative tasks including documentation review and medical collection processes.
- Maintain accurate patient records and ensure compliance with confidentiality regulations.
- Ensure the front desk area is organized and welcoming at all times.
Skills
- Excellent documentation review skills to maintain accurate patient records.
- Ability to perform administrative tasks efficiently while managing multiple responsibilities.
- Familiarity with medical collection processes is advantageous.
- Strong computer skills, including proficiency in electronic health record systems.
- Exceptional communication skills, both verbal and written, with a focus on customer service excellence.
Join our team as a Front Desk Agent and contribute to providing outstanding care to our patients while developing your skills in a supportive environment!
Job Type: Full-time
Pay: $14.23 - $14.98 per hour
Expected hours: 32 – 36 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Ob/Gyn
Schedule:
- Monday to Friday
Ability to Commute:
- Greenville, SC 29607 (Required)
Ability to Relocate:
- Greenville, SC 29607: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15
