What are the responsibilities and job description for the Host/Hostess position at Highlands Detroit?
Come join McClain Camarota Hospitality!
Host responsibilities include:
-Greet guests promptly as they enter the restaurant, making a positive first impression. Greet guests warmly and sincerely with an honest smile, making eye contact.
-Escort to assigned dining area or present the self-seating bar/lounge as an option if the restaurant is on wait.
-Schedule reservations and meticulously manage large parties to ensure optimal customer experience, while maintaining a smooth restaurant operation.
-Promote the company's high level of service standards by exhibiting friendliness and a hospitable attitude.
-Anticipate guests' needs. Find the "yes" to every situation.
-Operate as a member of a team, helping others and requesting help as needed. Perform other restaurant duties as requested by management.
*Familiarity with Resy, or a comparable system is preferred.
*At least 1-2 years of hosting experience preferred.
Summary
As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for their dining experience. Your core skills in customer service and restaurant experience will be essential as you greet and seat guests, manage reservations, and ensure a welcoming atmosphere. Strong communication skills will help you effectively interact with both guests and staff. Additionally, your familiarity with POS systems and guest relations will enhance operational efficiency and guest satisfaction. Join our team and contribute to creating memorable dining experiences in a vibrant restaurant environment.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
Work Location: In person
Salary : $17