What are the responsibilities and job description for the Senior Operations Specialist position at Highlight Insights, Inc., d/b/a Highlight?
A company is looking for a Sr. Operations Specialist to execute complex research tasks and manage project workflows remotely.Key ResponsibilitiesAutomate project workflows and oversee system effectivenessProgram and deploy surveys using various survey tools, ensuring complex logic meets project needsManage complex recruiting efforts and respond to support tickets in FreshdeskRequired Qualifications2-3 years of experience in recruiting and project operationsProficiency in survey tools like Alchemer and TypeformExperience with project management tools, such as ClickUpAbility to work autonomously and collaboratively in a fast-paced environmentComfortable communicating technical concepts to non-technical audiences