Program Specialist 2, Continuing Education

The posting will remain open until filled. Priority screening for applications received by Feb 9, 2025.

Continuing Education is committed to enriching the community through personal and professional lifelong learning opportunities. Continuing Education (CE) offers over 100 non-credit/credit classes each quarter, serves over 2,000 students a year, and is a self-supporting department. Our program areas include Allied Health courses, Personal Enrichment courses and Business, Professional and Career programs. CE provides training and education both on and off campus in order to serve the unique needs of our community.

The Program Specialist 2 plans, organizes, directs and coordinates the day-to-day operations of the Nursing Assistant Certified (NAC) and Continuing Education (CE) program.  The position functions as the program representative and resource and has extensive contact with program participants and outside entities. Responsibilities include independently coordinating classes and resources; serving as primary program liaison and providing consultation to participants, instructors and outside entities; assessing program needs; managing student staff; and applying program procedures and regulations.

This position is a classified full-time position, which is eligible for overtime. Schedule: Mon-Fri 8 a.m. to 6:30 p.m.

Salary Information: The salary range stated above reflects the starting step of Range 42 (Step C) and ending step (Step M) salary for this classified position and includes a 5% King County compensation provision. Based on salary placement of Step C, it will take 5 years to reach Step L on the salary schedule, 11 years to reach step M on the salary schedule. This does not reflect any contractual changes, legislative mandated salary increases or Cost of Living Increases (COLA's) that may be approved in the future.Reporting to the Continuing Education Associate Director, this position will:

• Provide NAC & CE program information and technical assistance to program participants, staff and outside entities regarding program content, policies and activities;
• Coordinate project details and represent Highline College at Continuing Education sponsored events, meetings and programs, including off-site location;
• Collaborate with NAC instructors and external organization representatives to ensure program compliance with state policies and guidelines, maintaining adherence to all regulatory requirements;
• Monitor and track course enrollment and makes decisions on class cancellations.  
• Support program instructors; communicates regarding schedule or program changes; explores solutions and recommends resolutions to classroom or course related issues or needs;
• Support the recruitment, hiring, and coordination of onboarding of volunteers, staff, and instructors;
• Communicate with other frontline staff to ensure all class logistics including room scheduling, key card access, and instructor packets are prepared in advance for first class;
• Analyze student evaluations and conduct class observations to assess instructional quality, effectiveness and program health;
• Conduct research and analyzes trends to identify program needs and possible areas for growth;
• Serve as a team member in developing and implementing new procedures and policies;
• Supervise and direct the work of hourly staff and work-study students, while coordinating schedules and overseeing the tasks of program staff;
• Assist students with navigating fund sources/agencies’ requirements;
• Analyze and resolve problems critically relating to departmental procedures and services;
• Prepare training and promotional materials and support marketing efforts by creating targeted email campaigns, social media content, and newsletter content;
• Assist with the management of content updates and messaging of website and multiple social media platforms;
• Assist in the preparation of contract and grant proposals;
• Provide invoicing support for both grants and contracts;
• Resolve problems within a delegated area of authority;
• Elevate unusual problems to program managers and provide probable outcomes and solutions;
• As required, approves budget expenditures for program;
• Participate in department, division, and college activities.

Ability to:

• Develop, implement and evaluate educational programs;
• Work independently, with a high degree of accuracy and efficiency;
• Analyze and think critically;
• Communicate effectively, both written and verbally;
• Work as a strong team player;
• Work in a multi-cultural environment;
• Proficiently use Microsoft Office, including Word, Excel and Outlook.

Knowledge of:

• Interpersonal and conflict resolution skills.

MINIMUM QUALIFICATIONS:

• An Associates' degree; AND
• Two years of customer service experience;

OR

• Equivalent education/experience.

PREFERRED QUALIFICATIONS:

• A Bachelor's Degree;
• Experience working in a small business, community organization, or educational program;
• Experience working in continuing education programs.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

THE COLLEGE

Founded in 1961, Highline College was the first community college to be established in King County and is one of 34 community and technical colleges. More than 350,000 alumni have graduated from Highline over the years. Nestled between Seattle and Tacoma, we are located on the traditional village sites of the Muckleshoot, Puyallup and many other Coast Salish tribes.

Highline prioritizes diversity, equity, inclusion, anti-racism, and access for all students, staff, and faculty, which is evident in our Mission, Vision, and Values. We are proud to be one of the most diverse colleges in the state and stand committed to the well-being of our global community. Those who come to our college bring unique personal experiences, beliefs, and perspectives and make us better. We strive to provide and highlight resources to support our students, staff, and faculty by fostering a diverse and inclusive workplace that reflects the communities we serve. 

MISSION AND VISION

As an essential part of our mission and vision, diversity, equity and inclusion are promoted and fostered in all aspects of college life.

APPLICATION PROCEDURE

Your online application must include the following to be considered complete:

1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;

2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position;

3. A one-page response to the Supplemental Question.

CONDITIONS OF EMPLOYMENT:

• National Criminal Background Check may be required;
• This position is covered under the Washington Public Employees Association (WPEA)bargaining agreement.

APPLICATIONS MUST BE FILED ONLINE AT:
https://www.governmentjobs.com/careers/highline

NEED APPLICATION HELP?
Should you have any difficulties uploading your documents or navigating the application process, please contact NEOGOV Technical Support at 1-855-524- 5627, Monday - Friday 6:00 AM to 6:00PM Pacific Time.

HIGHLINE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER
Highline College is an equal opportunity employer. The College is committed to enhancing the diversity of our faculty and staff, as well as our student population. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientations, and gender identity diversity. We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status.

REASONABLE ACCOMMODATIONS
The College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at (206) 592-3812. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.

TITLE IX POLICY
Highline College complies with Title IX regulations. For details on our policies, see our website https://humanresources.highline.edu/faculty-and-staff/policies/title-ix/

The College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process. 

Salary : $4,002 - $5,108