Property Manager

Property Manager
Location: Ooltewah, TN
Reports to: Area Manager or District Manager

Grow Your Career at USA Storage Centers
Are you a proactive, customer-focused individual who takes pride in running a clean, efficient, and welcoming facility? At USA Storage Centers, a brand owned by Highline Storage Partners, we deliver best-in-class service and secure storage solutions to the communities we serve. As a Property Manager, you’ll be the face of your facility—connecting with customers, driving results, and maintaining operational excellence.

This role combines customer engagement, sales, and hands-on facility oversight. If you thrive in a fast-paced, people-first environment and enjoy taking ownership of your work, we want to hear from you!

What You’ll Do
Sales & Customer Service

• Help customers find the best storage solutions and close sales through in-person and phone engagement
• Promote our services through advertising and local marketing strategies
• Deliver a professional, helpful, and friendly experience every step of the way

Daily Operations & Administration

• Manage payments, deposits, invoices, and other administrative tasks
• Optimize revenue through pricing, promotions, and occupancy strategies
• Stay on top of reports, record-keeping, and state lien law compliance

Property Maintenance & Security

• Ensure the facility is clean, secure, and in top condition
• Perform light maintenance (e.g., light bulbs, trash removal, lock replacements)
• Monitor and manage security systems

Team Collaboration

• Work closely with Area or District Managers and other Property Managers
• Foster a positive work environment and uphold The Highline Way

What We’re Looking For
Required Skills

• Sales and customer service mindset
• Strong written and verbal communication
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Self-starter with excellent time management and problem-solving abilities

Experience & Education

• High school diploma or GED required; college coursework a plus
• Previous experience in retail, sales, or customer service preferred
• Must pass a background check and drug screening
• Valid driver’s license and proof of insurance required

Physical & Schedule Requirements

• Ability to lift and carry up to 50 lbs
• Stand for extended periods (up to 8 hours)
• Flexibility to work Saturdays and occasional overtime
• Reliable transportation to and from work

Why Join Highline?

• Competitive hourly pay
• Supportive, team-first culture
• Opportunities for growth and advancement
• You’ll make a real difference in your community

At the core of our culture is The Highline Way—our commitment to leadership, accountability, excellence, trust, teamwork, and communication. These values guide everything we do and ensure that our team members and customers feel valued, supported, and empowered to succeed.

Ready to apply? We’re excited to learn more about you. Click below to submit your application!

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