Sales Coordinator, Mexico

Highline Warren has a new opportunity to work with the dream team in a resilient industry: the automotive aftermarket!

The Mexico Sales Coordinator is bi-lingual and responsible for the completion of Highline Warren tasks as identified within the Sales function. They are the go-to resource for Highline Warren Mexico Sales team. The ideal candidate will develop relationships with customers, facilitate communication between customer and internal Highline Warren teams, analyze costumer sales, compare vs market data & provide solutions for growth and exceed team goals of flawless communication, intentional bias towards customers’ success, and bring an undaunted attitude in a fast-paced growth environment.

Major Duties:

• A growth focused partner to the VP of Auto Retail in Mexico market
• Provides Mexico team with administrative sales support
• Develops strategies, performance analysis, and communicates with sales and customers often
• Manages internal team communications quickly with solution-oriented mindset
• Manages projects for new item launches and pitches
• Executes on customers’ visions by collaborating with marketing teams
  • Maintains customer content within portals, like master data management
  • Develops ideas and drafts content, features, benefits, and images in collaboration with marketing team for retail content
  • Sample and Planogram ownership
  • Item maintenance setup management audits
• Pricing collaboration
  • Retail pricing analysis and recommendations
  • Collaborates with pricing teams internally
  • Delivers prices to customers
• Accounting Oversight
  • Disputing Fines & Deduction Tracking (not data entry, internal communication)
  • Proactive disputing creating $$ value paying for themselves
  • Proactive exemption requests
• Warehouse Oversight:
  • Ensuring quality of deliveries meets requirements to save $$ and time
  • Saving $$$ making sure we are packing/shipping correctly
  • Noticing problems in a timely manner preventing issues from building up
  • Working with customer service on corrective actions as they arise
• Supply Chain Customer Management:
  • Preparation of weekly presentation with data analytics that include: sales, fill/service/instock/ontime, customer forecast vs actual, etc.
  • Tracking down and providing solutions
  • Developing processes for efficiency and consolidation
• Analytic support
  • Working with customer portals, internal dashboards, and analysts to outline key financial drivers that identify issues, trends, or exceptions to drive improvement of results and find solutions
  • Reviewing market data and sales insights to help build line reviews decks
• VMI project management – answering questions, managing process, not actually data entry
• Travel coordination and planning
• Innovation coordinator to partner in joint business planning and ideation sessions driving growth with a customer first mindset
• Thrives by collaborating cross functionally to ensure operational excellence
• Duties expanding in a constantly evolving environment and as capabilities grow

Skills/Traits

• Proficient PC skills including Word, Excel, PowerPoint, Outlook and Access preferable
• Must have strong bi-lingual communication (verbal & written), organizational and strong analytical skills
• Must speak Spanish and English fluently
• Must be able to take initiative in working in a flexible, fast-paced team environment
• Must be agile in determining and managing priorities
• Must be creative and detail-oriented in ambiguous situations
• High energy and motivation are needed
• Ability to work well without supervision
• Ability to manage email inbox quickly and efficiently while managing urgent vs important prioritization
• Ability to present to customers confidently in a collaborative environment
• Ability to provide marketing direction on content, features, benefits, and graphics