What are the responsibilities and job description for the Director Solution Portfolio-Product Management, Member Onboarding position at Highmark Health?
Highmark Health Director Solution Portfolio-Product Management, Member Onboarding
Location : Montgomery, Alabama
Find out more about this role by reading the information below, then apply to be considered.
This job oversees the end-to-end solutioning process from concept through hand-off to activation for solutions and is accountable for the ultimate design, performance, and readiness for scale of the portfolio of solutions to be rationalized, optimized, designed, and ultimately personalized and packaged to reinvent health. Partners across the Living Health organization to engage the comprehensive listening system, market and customer / clinician insights, manage solution development roadmaps, and testing and scaling. Responsible for coordinating teams of project managers, process engineers, designers, partners, and experts to inventory, evaluate, streamline, and design / re-design clinical solutions.
ESSENTIAL RESPONSIBILITIES
- Perform management responsibilities including hiring and termination decisions, coaching and development, rewards and recognition, performance management, and staff productivity.
- Plan, organize, staff, direct, and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
- Leverage design knowledge to collaborate with stakeholders to define, plan, and design appropriate end-to-end cross-channel experiences and solutions from a customer and clinician point of view.
- Develop analytical frameworks, approach, and methodology best practices to analyze strategy issues and monitor initiatives.
- Convey and prioritize needs from the comprehensive listening system in collaboration with Portfolio Insights & Acceleration and other Enterprise teams.
- Synthesize and interpret large amounts of quantitative data to support curated health model solution design.
- Lead design sessions with design team, experts, and other business partners.
- Monitor progress of Solution efforts and is accountable for Solution outcomes (ROI, KPIs).
- Manage dependencies across Solutions and escalate decisions as needed.
- Other duties as assigned or requested.
EDUCATION
Required
Preferred
EXPERIENCE
Required
To Include :
Preferred
LICENSES or CERTIFICATIONS
Required
Preferred
SKILLS
Language (Other than English) : None
Travel Requirement : 0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type : Office-based
Physical work site required : Yes
Lifting : up to 10 pounds : Constantly
Lifting : 10 to 25 pounds : Occasionally
Lifting : 25 to 50 pounds : Never
Disclaimer : The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title.
Compliance Requirement : This job adheres to ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities.
EEO is The Law
Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled / Sexual Orientation / Gender Identity.
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