What are the responsibilities and job description for the Facility Operations Manager position at Highmark Stadium & AHN Montour Sports Complex?
JOB SUMMARY
Established in 1999, Pittsburgh Riverhounds SC is Pennsylvania’s oldest professional soccer team and one of the longest-operating pro soccer teams in the United States. The team plays its home games at Highmark Stadium, which opened in 2013 as a team-owned, soccer-specific stadium in Pittsburgh’s South Shore neighborhood. The team is an original member of the USL Championship, which began play in 2011 and has grown to become the world’s largest second-division pro soccer league.
Pittsburgh Riverhounds SC of the United Soccer League are looking for a dynamic Operations Manager to join our team and manage facility operations at Highmark Stadium and at AHN Montour Sports Complex, our training complex located in Coraopolis, PA. As the Facility Operations Manager, you will be responsible for hiring, directing, managing, planning, and organizing all operational personnel for Highmark Stadium and AHN Montour Sports Complex. Direct the work of all internal and external personnel to design and execute operations and maintenance day-to-day processes, events, and capital projects in the most efficient and safe manner possible for the benefit of teammates, vendors, clients, and end users of the facilities. Routinely exchanges information and interacts with Owner, President and facility General Managers to ensure we are prepared to successfully host all events.
Develops policies and procedures, to include training and safety programs. Develops, monitors, and reports on budgets and is expected to manage all inventory and supplies including the preservation of fixed assets and initiating the purchase and sourcing of new equipment. Effectively schedules and allocates personnel required to provide daily maintenance and upkeep for as well as event related build outs and changeovers. Builds and nurtures high engagement relationships with teammates, as well as internal and external partners. Work is subject to review by the President and General Manager. The position requires physical labor and technical skills
This is a regular, full-time salaried position, the salary is negotiable based upon experience. Additional benefits include paid vacation, health insurance, and 401k available.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Oversee the hiring and training of all full-time Facilities Operations and Maintenance Team
- Assist in the direction of proper training for all appropriate operations team on building management and safety
- Develop, manage, and update department policies and procedures
- Work with City and State officials to ensure compliance with codes and other protocols
- Manage, monitor, and execute all necessary building and equipment inspections
- Oversight and management of facility operations contracts and service agreements including housekeeping, waste management, elevator services, pest control, fire safety, snow removal, etc
- Assist in preparation and management of the facility operations, capital, events, facility and security budgets exercising fiscal control over fixed assets, inventories and contracted services
Review and approve all stadium related purchases and contracts - Understand and be in compliance with local, state, federal and USL rules and regulations
- Work with facility General Managers to develop and implement comprehensive preventative maintenance and CMMS systems
- Oversee building operating systems and winterization of the facility
Aide in the management of facility projects including, but not limited to;
Lifecycle management, upgrades and or improvements of spaces and/or equipment, signage alterations, seating upgrades, etc. - Provide any operational support and staff needed for special events, game days, or hospitality functions
Maintain offices, grounds and all other parts of the stadium and surrounding property - Organize and secure all stadium storage areas
- Other duties as assigned
Qualifications:
- Experience: Minimum 3-5 years of experience in facility management, preferably in sports or entertainment venues.
- Education: Bachelor’s degree in Facility Management, Sports Management, Business Administration, or related field preferred.
- Skills: Strong leadership, organizational, and problem-solving skills. Proficiency in facility management software and Microsoft Office Suite.
- Knowledge: Familiarity with turf management, sports field maintenance, and venue operations is highly desirable.
- Physical Requirements: Ability to work outdoors and indoors, including standing, walking, and lifting heavy objects as necessary.
Requirements:
- Schedule: Flexible, with availability to work evenings, weekends, and holidays as required by events.
- Travel: Regular travel between Highmark Stadium (Pittsburgh) and the AHN Montour Sports Complex (Coraopolis).
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth within a dynamic sports organization.
- A collaborative and energetic work environment.
This is not necessarily an exhaustive list of all skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job when circumstances change.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
www.Riverhounds.com www.HighmarkStadium.com www.AHNMontourSportsComplex.com