What are the responsibilities and job description for the Patient Access Rep I - Medical Imaging position at Highpoint Health – Sumner?
This position is responsible for all activities associated with patient registration, reporting and scheduling as it pertains to Diagnostic Services.
Reports to: Director Diagnostic Services
Follows established protocols concerning scheduling of procedures. Processes patient requisitions in an accurate and expedient manner.
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Works collaboratively with access departments to ensure timely appointment and ease for patients and their families visiting facility.
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Insures proper patient charge activities and interpretive report distribution.
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Input accurate information to generate requisition from provider order.
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Assist in escorting or transporting patients as needed to and from the department.
Minimum Education
High school diploma or equivalent - Required
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Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Possess Basic Computer/Data Entry Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Possess Basic Computer/Data Entry Skills
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Minimum Work Experience
Two (2) years patient access experience - Preferred
Appropriate level of other hospital clerical or relevant customer service experience given consideration in lieu of
Two (2) years patient access experience - Preferred
Appropriate level of other hospital clerical or relevant customer service experience given consideration in lieu of
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Required Skills
BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Required to be obtained within 90 days of employment, if not current upon hire.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
