What are the responsibilities and job description for the Receptionist position at Highstreet Insurance and Financial Services?
Job Description
Welcome to Highstreet Insurance and Financial Services, located in the heart of Kennewick, Washington. We are excited to invite a dedicated and professional Receptionist to join our vibrant team. As the first point of contact for clients and visitors, you will play an integral role in cultivating a welcoming atmosphere. This is an opportunity to be a key part of a dynamic company that prides itself on excellent customer service and a positive work environment.
Our Receptionist will ensure smooth operations at the front desk, elevating our clients' experience from the moment they enter. Your responsibilities will include managing correspondence, assisting visitors, and providing general administrative support. In this role, you will be instrumental in ensuring the highest quality of service and organization, contributing significantly to our client satisfaction. If you have a passion for customer service and the drive to create a welcoming and efficient front office, we invite you to apply and become a valued member of our team at Highstreet Insurance and Financial Services.
Salary: $17.00 - $21.00 per hour
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
4 O'clock Fridays
Paid Holidays
Free Coffee
Snack Kitchen
Responsibilities
Front Desk Management: Warmly greet and assist visitors, ensuring a welcoming and professional atmosphere at all times.
Phone Handling: Answer and direct incoming calls promptly while maintaining a polite and cheerful demeanor.
Email Correspondence: Efficiently manage incoming emails, forwarding them to appropriate departments or staff members as necessary..
Administrative Support: Provide support with filing, data entry, and other administrative tasks as needed.
Customer Service: Deliver excellent customer service, addressing inquiries and concerns in a timely and professional manner.
Office Supplies: Monitor and replenish office supplies, ensuring necessary items are always available.
Requirements
Education: High school diploma or equivalent required.
Experience: Previous experience in a similar receptionist or administrative role preferred but not required.
Communication Skills: Excellent verbal and written communication skills are essential.
Interpersonal Skills: Strong customer service skills with a friendly, professional demeanor.
Organizational Skills: Ability to handle multiple tasks effectively and efficiently.
Technical Skills: Basic proficiency in MS Office Suite (Word, Excel, Outlook).
Time Management: Strong ability to prioritize tasks and manage time effectively.
Dependability: Reliable attendance and punctuality.
Appearance: Neat and professional appearance consistent with business settings.
Bilingual strongly preferred
Salary : $17 - $21
