What are the responsibilities and job description for the Operations Manager - Restoration position at Hightower Commercial Services, LLC?
About Us:
We specialize in tackling the aftermath of disasters head-on, from floods and fires to storms and everything in between. With precision, compassion, and a relentless drive to restore normalcy, we're committed to being the guiding light in times of darkness.
Our Commitment To You:
Generous PTO: Your well-being matters. Enjoy ample paid time off to recharge and pursue your passions beyond the chaos.
Competitive Pay: Your hard work deserves recognition. We offer a compensation package that reflects your skills, experience, and dedication.
Unlimited Potential for Growth: Ready to take your career to new heights? Join us and unlock endless opportunities for personal and professional development.
Positive Work Environment: Join a team where every voice is valued, and every idea is welcomed. We foster inclusivity and support your success every step of the way.
Strong Leadership: Our leadership team comprises industry experts and visionaries who are dedicated to guiding and empowering you to reach your full potential.
No Day Will Be the Same: If you thrive on variety and love tackling new challenges, you'll feel right at home with us. Expect the unexpected, and embrace the excitement of every day.
We Hear You! Your Ideas Matter: Your insights can shape the future of our companies. Join us, and let your creativity and innovation shine.
Responsibilities
- Develop and implement strategic plans to optimize operational efficiency
- Lead and manage a team of department heads to achieve company goals
- Identify areas for process improvement and implement solutions
- Oversee project management activities to ensure timely completion
- Monitor sales performance, profit loss, and budget adherence
- Drive business development initiatives to expand market presence
- Supervise daily operations to maintain high standards of quality and service
Qualifications:
- IIRC Certification
- Xactimate experience highly regarded
- Self-motivated, responsible & accountable
- Knowledgeable in job costing and quality control.
- Effective at monitoring and managing multiple projects.
- Driven to provide superior customer service.
- Superior organizational skills: strong attention to detail required.
- Outstanding written and verbal communication skills, including, but not limited to, proper pronunciation and correct use of grammar.
- Able to build rapport with individuals in high stress situations; ability to show empathy
- Time management skills; able to effectively prioritize and plan.
- Strong problem solving and analytical skills.
- Able to thrive in a fast – paced work environment.
- Professional appearance and demeanor.
- Valid driver’s license with a clean driving record
- Available to respond to emergency calls after hours, including weekends (on-call schedule in place)
Job Overview:
We are seeking an experienced Operations Manager to oversee our company's daily operations and ensure smooth functioning across all departments. The ideal candidate will be a strategic thinker with strong leadership skills and a proven track record in process improvement and business development.
Experience:
The successful candidate should possess the following skills and qualifications:
- Proven experience in strategic planning and execution
- Demonstrated ability in process improvement and change management
- Strong leadership skills with the ability to motivate and inspire teams
- Proficiency in project management methodologies
- Experience in sales, profit loss analysis, and business development
- Previous experience supervising teams and managing operational functions
Job Type: Full-time
Pay: From $100,000.00 per year
Benefits:
- Paid time off
Work Location: In person
Salary : $100,000
