What are the responsibilities and job description for the General Services Manager position at Highway Transport?
The General Services Manager is responsible for ensuring the Highway Transport fleet is effectively and efficiently maintained to support the company’s business operations. The General Services Manager is responsible for hiring and leading a team of maintenance and cleaning technicians and to fulfill the service needs of the entire fleet while maintaining a safe working environment.
Duties and Responsibilities:
- Oversee, manage, and direct all Maintenance/ECS procedures and operations.
- Assess current maintenance work processes to optimize efficiency.
- Create and implement measures to minimize breakdowns and repairs (performing quality check off all machinery, tools, equipment etc.).
- Troubleshoot problem areas and create a clear plan of action for fixing necessary parts.
- Create a work environment with safety as a high priority.
- Record and track daily progress/error reports.
- Enforce all health and safety rules and regulations according to state/federal laws and company protocol
- Maintain parts inventory, monitor purchase orders, approve invoices, and manage the department budget.
- Manage maintenance/ ECS personnel by setting direction and priorities.
- Provide training and continuous development on all maintenance/ECS personnel.
- Develop and maintain quality standards.
- Ensure all employees are using the proper PPE in conformance with company policy.
- Review SDS to ensure the correct methods of cleaning.
- Responsible for the staffing of each department, including interviewing candidates and working with talent acquisition on hiring
- Plan work schedule to ensure customer needs are met with quality standards.
- Monitor Wastewater system to ensure it is operating in compliance.
- Responsible for payroll and approving paid time off.
- Lead and develop employees as part of company succession.
- Complete performance reviews and corrective action of general services employees.
Education/Experience/Licenses/Certifications:
- High school diploma/GED required or equivalent.
- 3 years relevant experience in maintenance and equipment cleaning service required.
- 3-5 years managerial experience required (Maintenance/General Services preferred).
- Must possess a valid driver’s license and personal liability insurance coverage at or above the legal state of residence minimum requirements
Skills Required:
- Must be well-versed in all maintenance processes, health, and safety regulations.
- Ability to successfully complete administrative tasks such as reporting, budgeting, ordering, invoicing, etc.
- Effectively and efficiently handle both administrative/maintenance/ECS responsibilities.
- Strong computer skills (Microsoft Suite).
- Ability to plan maintenance operations/ECS Cleaning and track/report on activity.
- Excellent communication and interpersonal skills.
- Outstanding organizational and leadership abilities.
- Knowledge of maintenance/equipment cleaning procedures.
- Excellent coaching skills.
- Self-motivated, results orientated and attention to detail.
- Strong knowledge/experience managing maintenance/equipment cleaning.
Physical Demands/Working Conditions:
- Specific physical requirements and/or environmental exposures are an essential part of the job.
- After hours and weekend work may be required
- Occasional travel
- The following physical abilities, environments and equipment may be met during a typical working day:
- Normal environment is both outdoors (shop and bay) and indoors (office environment).
- Must be able to lift up to 50 lbs.
- Pushing pulling up to 50 to 100 lbs.
- Confined space entry is required.
- Must wear proper PPE.
Highway Transport is a tanker trucking company that has been family-owned since 1948. When you join us, you become part of a family-orientated culture that values your contributions and supports your career ambitions.
We believe in taking care of our employees and ensuring their well-being. That's why we offer a competitive salary and a comprehensive benefits package designed to support you in every aspect of your life, including;
- 401(k) Match
- Paid Time Off
- Paid Holidays
- HSA Contribution Match
- Wellness Program
- Medical, Dental, Vision Insurance
- Disability, Accident and Life Insurance
- Discount Programs
- Paid Maternity Leave
Highway Transport does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.