What are the responsibilities and job description for the Operations Manager for Freight Brokerage position at Highways & Skyways Transportation?
Highways & Skyways Transportation LLC is seeking a highly motivated and experienced Operations Manager to join our Brokerage Division. As an integral part of our team, you will play a key role in ensuring the smooth and efficient operation of our transportation brokerage services. If you have a strong background in logistics, operational management, and team leadership, we would love to hear from you!
Key Responsibilities :
- Oversee daily operations of the brokerage division, ensuring the efficient coordination of freight, drivers, and customers.
- Supervise and support a team of operations staff, fostering a collaborative and high-performance work environment.
- Develop and implement operational processes and procedures to improve efficiency, reduce costs, and maintain quality service.
- Monitor and track key performance indicators (KPIs) to drive improvements and ensure the timely delivery of services.
- Maintain strong relationships with clients, carriers, and vendors, ensuring all needs are met with professionalism and accuracy.
- Troubleshoot and resolve any operational challenges, escalating issues when necessary.
- Stay up to date with industry trends, market conditions, and best practices to ensure the company’s competitive edge.
- Work with sales to increase volume
- Handle rate quotes and bid packages
- Customer service
Qualifications :
Why Highways & Skyways Transportation LLC?
If you are ready to take the next step in your career and thrive in a fast-paced, customer-focused industry, we encourage you to apply!