Maintenance Technician

At Highwoods, our focus is on providing exceptional experiences for everyone involved – our customers, employees, stakeholders, and our local communities. We believe in enhancing the customer experience within our buildings by integrating hospitality and top-notch amenities, creating a truly unmatched work environment.

A Day in the Life  
As a Highwoods Maintenance Technician, you will be part of a team that strives to provide best-in-class service to customers in our full-service commercial office buildings in the Tampa Market. We're seeking someone passionate about providing exceptional service, and fostering a sense of community for our diverse customer base within the portfolio.

Key Responsibilities:      

• Responsible for the overall maintenance of building and building equipment
• Utilize on-line service request system including handheld application
• Perform routine building inspections on both building common areas, customer space and exterior
• Install and repair plumbing fixtures and various types of electrical fixtures
• Log chillers, perform minor repair of HVAC, including filter changes and belt replacements
• Monitor water chemical treatment programs for cooling towers and fountains and log readings
• Assist the HVAC Technician with any building related mechanical maintenance issues when required
• Investigate and monitor repeat customer-related calls and report them to the Property Manager
• Perform minor leak repairs to roof, window, and fountains
• Assist contractors with life safety alarm systems and water-based or dry fire protection systems shutdowns and testing
• Install and repair ceiling tiles, wall coverings, vinyl tile, carpet, cove base, window blinds, signage, etc.
• Assist in hurricane preparedness and response
• Foster a positive and productive working relationship with each customer in the building to ensure the best customer service experience and overall customer satisfaction

Education/Experience:

High School Diploma or equivalent required. Education from one of the following is preferred:

• State, county or local government agency
• Approved/sanctioned Technical Institute and/or college or university

A combination of no less than (3) years of experience/education in commercial office building systems maintenance specifically including the following areas of documented training/certification/license in one or more of the following fields:

• Electrical, Plumbing, Mechanical
• Construction, Roofing, Building Life Safety, Carpentry
• Basic computer skills, Microsoft Excel, Word, Outlook and Teams

Be available for emergency calls at night, weekends and holidays on an alternating schedule (on-Call).  Have fundamental knowledge of state and local building codes.

Work Environment:

While performing the duties of this job, the employee may be exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme outdoor conditions (cold / hot weather, wind, precipitation). The noise level in the work environment and job sites can be loud. Must be comfortable working on the roofs of office buildings and climbing ladders.

Physical Demands:

The physical demands described here are representative of those required by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear; this position is active and requires the employee to stand, walk, balance, bend, kneel, stoop, crouch, crawl, and climb. The employee must use hands to handle or feel; grasp and reach with hands and arms - must be able to work frequently with arms extended above head. The employee must occasionally lift, push or pull up to 50-pound items. Specific visual acuity required by this job include close, distance, color, and peripheral vision; and depth perception. Ability to read, understand, and to communicate information and ideas clearly in writing and orally required.