Accounts Receivable

Responsibilities:

• Update customer files with issued invoices.
• Print daily/weekly/monthly invoices and statements for mail, fax, and email distribution.
• Process credit and debt memos for any approved adjustment such as shortage, price discrepancy, prompt pay discount, promotion, damaged item credit, duplicate invoice, uncollectable write-off, etc.
• Ensure over-credit does not occur by checking supporting documents and backup.
• Provide updates to Master Data with the customer updated contact information.
• Process adjustment forms.
• Process debit/credit memos to invoice or re-invoice customers for any approved adjustments needed to correct the original invoice.
• Process weekly credit card payments.
• Prepare and track customer rebates for processing.
• Transmit any special billing files to customers.
• Responsible for the upkeep of the A/R text note tracking function.
• Back up and cross-train with team members.
• Must be able to multi-task in a busy office setting.
• Perform other duties or special projects as requested by management.

Qualifications and Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Experience working with accounts receivables and collections in a retail and/or wholesale environment.
• Accurate 10-key by touch accuracy and speed.
• 2 plus years of billing and collections experience in a high-volume environment.
• Understanding of credit & debit adjustment processes.
• Intermediate user: Personal Computers (Excel, Internet, Outlook, Adobe Acrobat, AS400), and other miscellaneous office equipment (fax machines, copiers, printers, scanners, Pitney Bowes equipment).
• Experience with handling a high volume of paperwork servicing multiple locations.
• Strong follow-up and follow-through capabilities with superior organization and attention to detail
• Ability to perform at a high level in a fast-paced environment.
• Excellent communication skills (verbal and written) with all contacts during the course of the workday.
• Some OT may be required (May require different hours or weekend, holiday work).
• Minimum age: 18
• Must pass a pre-employment screening background check, drug test, and physical evaluation.

Physical Demand/Working Conditions:

• Required to sit and stand for long periods of time.
• Required to lift and move large amounts of paperwork (boxes of files) 1-45lbs.
• Required to walk, climb, twist, push/pull, stoop, bend, and reach above the head and below the knees to file and retrieve data.

Hiland Dairy Foods Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.