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Commercial Lines Associate Account Manager

Hilb Group
Southborough, MA Full Time
POSTED ON 1/12/2025
AVAILABLE BEFORE 1/11/2026

Overview

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Commercial Lines Associate Account Manager or to join our team. This position will report to our agency located in Southborough, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This a hybrid position, working 3 days a week in the office.

 

Responsibilities:

  • Provide support to department personnel in processing commercial insurance policies.
  • Partner with Account Managers and Producers to service existing customers as needed
  • Issue Certificates of Insurance, Evidence of Property Insurance and any additional, proof of coverage as needed
  • Learn and assist with MA registry forms and processes
  • Assist with reviewing and processing loss control recommendations and audits
  • Assist with endorsement requests and renewal marketing
  • Update data in agency management system when needed
  • Manage assorted administrative tasks related to CL account maintenance

Qualifications:

  • Detailed oriented
  • Organizational skills
  • Ability to prioritize
  • Customer Service Oriented
  • Excellent oral and written communication skills
  • Time management skills
  • Multi-Tasking in a fast-paced environment
  • Team player

Benefits: 

  • Company Paid Life Insurance, Long-Term and Short-Term Disability.
  • Medical, Dental, Vision and FSA/HSA plans.
  • 401(k) with company match.
  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
  • Generous PTO.
  • An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

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