What are the responsibilities and job description for the CUSTOMER SERVICE REPRESENTATIVE position at Hilb Group?
Overview :
Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Customer Service Representative to join our team. This position will report to our agency located in Alpharetta, GA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-seat position.
Responsibilities :
- Responsible for managing client accounts, servicing and renewing policies, providing insurance solutions, and ensuring client satisfaction.
- The job requires experience and proficient knowledge of insurance coverages and processes to service insureds through insurance carrier websites as well as wholesale brokers. New, Upsell and Cross-sell business will be compensated as well.
Qualifications :
Benefits :
The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.
