Scheduling Coordinator/Receptionist

Full-Time Hours Available

Competitive pay & monthly bonus opportunity!

Work in a great team environment while contributing to bettering the health of our community. We are a privately family owned and thriving dental office in the city of Burlington, Washington seeking a reliable and enthusiastic person to join our team as a Scheduling Coordinator/Receptionist with room for advancement. We believe in rewarding all of our team members for the effort they put into caring for our patients and helping our business grow.

Duties:

• Front Desk Operations: Manage the check in and check out process, including collecting payments and updating patient records and maintaining a welcoming reception area.
• Patient Communication: Serve as the primary point of contact for patients via phone, email, and in-person interactions, providing clear and friendly communication about appointments, procedures, and financial arrangements.
• Data and Record Entry & Maintenance: Maintain accurate and organized patient files in our dental office's software, ensuring confidentiality and compliance with HIPAA regulations.
• Efficiently Assist in Managing Appointments: Coordinate and help schedule appointments to maximize productivity, including managing cancellation, rescheduling and waitlists to fill gaps in the schedule.
• Team Collaboration: Work closely with dental assistants, hygienists, and doctors to ensure a seamless patient flow and assist with special projects or operational needs as required.

We Offer:

• Competitive pay & monthly bonus opportunity!
• Privately owned - we are not a big corporation
• We train you & support your growth as an employee in our practice

Skills Needed:

• One (1) year experience working in reception (preferably in a healthcare setting).
• One (2) year experience working in customer service.
• Answering multi-line phones with the ability to follow phone scripts, while making them your own.
• Excellent communication skills, attention to detail, self-starter, can-do attitude, enjoys a challenge.

If our practice feels like the right fit for you, we'd love to hear from you! Please send us your resume and cover letter!

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• On-the-job training
• Paid orientation
• Paid time off
• Paid training
• Retirement plan

Schedule:

• 8 hour shift
• Every weekend
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Call center: 1 year (Required)

Work Location: In person

Salary : $20 - $24