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Patient Service Representative (Full Time)

Hill Administrative Services
De Land, FL Full Time
POSTED ON 3/13/2025
AVAILABLE BEFORE 5/13/2025

West Volusia Family and Sports Medicine is actively seeking a qualified Patient Service Representative to join our growing Primary Care office with offices located in Deland and Orange City, FL. This is a Full time position, Monday to Friday. You will perform routine administrative assignments through telephonic and electronic systems to keep the medical facility running smoothly. This is an IN OFFICE position. It will not be remote. Thanks!



Responsibilities:

  • Answer incoming phone calls from patients, medical providers, insurers, and vendors
  • Register new patients, update demographics for existing patients
  • Communicate with insurance companies for proper billing procedures
  • Communicate with collaborating physicians or specialists regarding patient care
  • Maintain accurate patient medical records
  • Provide excellent customer service


Qualifications:

  • Previous experience in primary care or other medical fields
  • Familiarity with medical software (eClinical Works a plus!) and equipment 
  • Ability to build rapport with patients
  • Strong problem solving and critical thinking skills
  • Ability to thrive in a fast-paced environment
  • Strong organizational skills


Equal Opportunity Employer. We maintain a drug-free workplace and require pre-employment drug screening.

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