Administrative Assistant II

Campus: JCC, Johnson County Campus

Pay Classification: Starting minimum salary $34,685

FLSA Status: Non-Exempt

Department: The Student Experience

Provides administrative support to the assigned department and/or department lead. Coordinates the maintenance, organization, and administration of departmental functions, as designated

Minimum Required Education:

• High School diploma or equivalent
• Preferred: Associate’s degree or higher, or combination of experience and education that yields the required knowledge, skills, and abilities.

Preferred Experience:

• 2 to 5 years clerical, general office, or administrative support experience.
• Work experience in secondary or higher education, preferably student services related area.

• Ability to be detail-oriented.
• Ability to set priorities, meet deadlines, and multi-task with minimal supervision.
• Ability to work independently and as a member of a team.
• Ability to communicate orally and in writing.
• Ability to interact with all levels of the organization.
• Ability to maintain confidentiality of all information.
• Ability to operate a personal computer and other standard office equipment.
• Working knowledge of Microsoft Office products including Word, Excel, and Outlook.
• Ability to think critically and apply appropriate problem-solving skills.
• Ability to articulate and support the values and standards of conduct of Hill College.
• Ability to interpret and abide by the policies and procedures of Hill College.

Required Skills:

• Demonstrated customer service skills.
• Demonstrated clerical skills, including answering the phone, typing correspondence, scheduling appointments, and setting up and maintaining files.
• Demonstrated initiative to engage in continuous learning of new concepts, skills, and experiences.
• Demonstrated organization skills.
• Demonstrated time-management skills

Required Knowledge:

• Working knowledge of departmental mission and requirements.
• Working knowledge of purchasing processes, procedures, and practices.
• Working knowledge of the Hill College vision and mission.
• Working knowledge of the Hill College ERP system.

Essential Job Functions

• Performs general administrative support tasks including coordinating appointments. Answering the phone and directing calls to the appropriate resource, typing correspondence, filing and maintaining files, ordering and maintaining supplies, maintaining a calendar for daily events, and greeting visitors, faculty, staff and students.
• Performs and assists in projects, services, and activities to assist the assigned department’s specific needs as they relate to the department.
• Assists with the departmental budget, processes purchase requisitions and submits invoices for payment.
• Assists with programs and meetings hosted by the department, the college, and/or student groups as needed.
• Provides guidance to students requesting information about Hill College services and other educational tools.
• Provides assistance to other departmental administration and staff as needed. ·
• Submits support tickets as needed for the department and/or department lead.

Area Specific Job Functions:

• Maintains and ensures promotional and informational materials are well-stocked and organized, providing an open and welcoming environment.
• Maintains an up-to-date calendar of events/room usage for the department.
• Assists with the distribution and data entry for the department or division (i.e. parking stickers, background forms)
• Assists with the production and distribution of student and faculty/staff ID cards.

Other Information:

• Security sensitive position.
• Participates on institutional committees as assigned.
• Weekend and evening work may be required during designated times.
• May travel to other Hill College campuses or within the service area as needed.
• Must have a valid Texas driver’s license.

Physical Requirements: