What are the responsibilities and job description for the Administrative and Communications Coordinator position at Hill Community Development Corporation?
Job Title(s):
Administrative & Communications Coordinator
Reports to:
Senior Director of Operations and Finance (SDOF)
Job Category:
Full Time
Roles and Responsibilities:
To support the administrative, coordination and communications needs of the Hill Community Development Corporation.
Operations and Financial:
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Administrative & Communications Coordinator
Reports to:
Senior Director of Operations and Finance (SDOF)
Job Category:
Full Time
Roles and Responsibilities:
To support the administrative, coordination and communications needs of the Hill Community Development Corporation.
Operations and Financial:
- Maintain an organized, functional, well-stocked, clean and orderly office presence and greet guests
- Perform clerical, office management and administrative duties, i.e. open mail, log and respond as needed, answer telephone, record messages, send mail, make copies, complete errands
- Maintain and consistently upgrade effective filing systems
- Explore appropriate rates and services with various vendors such as utilities, office services, maintenance work etc. to assure cost-savings for organization
- Respond to requests for documentation from various internal and external team members
- Promptly escalate urgent matters to SDOF for action and resolution
- Support the development and maintenance of an effective project management system;
- Maintain various databases to assure high-level accuracy and expeditious access to data
- Create office systems to maximize efficiencies and effectiveness
- Respond to requests of senior staff and delegates for various administrative, operational and community engagement tasks
- Provide project support to Hill CDC programs and projects as assigned
- Attend Hill CDC meetings and provide administrative support and record keeping as needed (including various monthly and quarterly meetings)
- Maintain current information on organizational website and social media
- Perform quality graphic design support
- Assist with updating the website, social media and newsletters as required
- Assist with community communication efforts, prepare fliers/newsletters, contact speakers, coordinate community meetings, contact various community stakeholders etc
- Facilitate and coordinate meetings of key constituent groups
- Support the Programs and Policy department event organizers as needed
- Coordinate planning, vendors, and marketing per organizers request
- Attend events to assist in the execution of event including pre and post event setup and breakdown
- Other duties as assigned
- Key Skills: MS Office Suite (Outlook Email & Calendar, Teams, Word, Excel, Powerpoint), Canva, Photoshop, Social Media (Facebook, Instagram, Twitter, LinkedIn), Salesforce
- Preferred Skills: Monday, Adobe Photoshop and InDesign, MailChimp, Content Management Systems
- Ability to learn new software programs quickly
- Excellent written and verbal communication skills
- Highly organized
- Strong attention to detail
- Coachable; demonstrates use of lessons learned
- Self-starter
- Ability to multi-task and work in fast-paced environments
- Highly responsive
- Positive, professional, and amicable demeanor
- Strong problem-solving skills & good judgment
- Ability to work well independently and with others
- Ability to interact with diverse groups of people such as community residents, elected officials, business executives, foundation representatives etc
- Knowledgeable and capable of supporting senior staff in setting appointments, screening calls, office management, meeting and event preparation
- Superb technical or creative and communication skills are a must
- Maintain formal office hours for the Hill Community Development Corporation from 8:45am – 5pm on site.
- This position must open the Hill CDC office promptly at 9am Mon – Friday.
- Ability to operate computer and other equipment in the office
- Must have sufficient mobility to move around office and to interact with the community; must be able to move or lift objects of no more than 25 lbs
- Valid PA Driver’s License and Personal Transportation
- Non-Smoking Work Environment
- Business Casual Professional Dress (No jeans, leggings, flip-flops or tank tops)
- Commensurate with experience and qualifications
- Paid bi-weekly
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