What are the responsibilities and job description for the Front Desk Receptionist position at Hill Country Youth Ranch?
Overview
We are seeking a dedicated and friendly Front Desk Receptionist to join our team at our Big Springs Ranch campus. This role is essential in creating a positive first impression for our visitors and residents. As the Front Desk Receptionist, you will be responsible for managing the front office operations, providing excellent customer service, and ensuring that all administrative tasks are completed efficiently. The ideal candidate will possess strong organizational skills, a customer-focused attitude, and proficiency in various office software.
About us:
Established in 1977, Hill Country Youth Ranch is a non-profit charitable corporation licensed by the Texas Department of Family Protective Services to provide a safe, loving, and life-enhancing Christian environment for children and young adults.
Hill Country Youth Ranch is a faith-based organization and considers every position one of ministry.
Responsibilities
- Greet and welcome visitors in a professional and friendly manner.
- Manage calendar appointments and schedule meetings for staff.
- Answer phone calls promptly and direct inquiries to the appropriate personnel.
- Maintain accurate filing systems and ensure that all documents are organized.
- Perform clerical duties such as typing, data entry, and handling correspondence.
- Utilize Microsoft 365 for document creation, scheduling, communication, etc.
- Assist with resident or visitor check-ins and provide necessary information.
- Monitor residents in the front office on an as needed basis.
- Handle administrative tasks to support the smooth operation of the office.
- Other duties as assigned.
Skills
- Strong organizational skills with attention to detail.
- Proficient in calendar management and scheduling.
- Experience in general residential operations is a plus.
- Excellent time management abilities to prioritize tasks effectively.
- Computer literacy with experience in Microsoft 365 applications.
- Exceptional customer service skills to foster positive relationships with residents and visitors.
- Ability to type accurately and efficiently while managing multiple tasks simultaneously.
Job requirements:
*Must be 21 or older.
*Must have valid Texas driver's license.
*Must complete The Diana Screen®.
*Must pass criminal background checks and drug screen.
*Must have current TB (tuberculosis) screening or obtain new one.
*Must have a High School Diploma or GED.
Join our team as a Front Desk Receptionist where you can make a difference by providing exceptional service while supporting our operational needs! Visit our website for our official application and more information about us! https://youth-ranch.org
Job Type: Full-time
Pay: $16.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Receptionist: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Leakey, TX 78873 (Required)
Work Location: In person
Salary : $16