What are the responsibilities and job description for the Program Analyst I - HillChart Health Information Management - 25-43 position at Hill Physicians Medical Group?
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We value and respect your race, ethnicity, gender identity, sexual orientation, age, religion, disabilities, experiences, perspectives, and other attributes. Our celebration of diversity and foundation of inclusion allows us to leverage our differences and capitalize on our similarities to better serve our communities. We do it because it's right!
Job Description:
This position serves a critical function in the strategic execution and physician practice advancement of HPMG/PriMed’s Epic Community Connect Program, HillChart. The role will adhere to defined processes working alongside operational system users, completing work within a discipline or specialty area.
Specialization
Under the leadership of the HillChart Program Director, the HillChart Health Information Management (HIM) Analyst’s primary role is to ensure Data Integrity of the patient record by performing oversight of medical records in the capturing and entering of data elements required for charting, coding, billing and state/federal reporting, and addressing deficiencies of incomplete records. As a member of the HillChart Program Team, the HIM Specialist will promote proper physician practice and organizational processes and workflows that fall under HIM; chart oversight, deficiency tracking, release of information, transcription, data conversion, scanning, confidentiality and privacy. They will work closely with Program Director to assists practices with their HillChart needs and alignment with HPMG strategic initiatives, while maintaining strong physician practice relationships and overall program satisfaction.
- Performs health information quality analysis, collection and management duties needed to organize, maintain and use patient medical records in EPIC
- They will perform Chart Correction tasks in the EMR, including but not limited to resolving patient duplicates and overlays. They will have understanding of all the data elements required and analyze records for completeness and electronically assigns deficiencies to clinicians in the EMR
- Ensures and maintains the data integrity and quality of the EMR and Enterprise Master Patient Index (EMPI) and oversees security and safety of all patient information
- Perform physician liaison and will be responsible for working effectively with the practice staff, health care providers and other personnel as needed to expedite the ongoing and timely completion of documentation in patient records for compliance with regulatory, accreditation, and/or related standards, policies or practices for medical records
- Duties also include effective and timely follow-up with providers regarding priority chart completion requirements including both pre-suspension and delinquent charts
- Individuals must work well independently and effectively in identifying methods for reviewing documentation timely and effectively following up to obtain information and/or prompt timely completion of documentation that may be needed in patient charts
Job Responsibilities:
- Generally performs single function tasks that tend to be of limited size and scope
- Uses existing procedures to identify and solve routine or • standard problems
- Analyzes information and standard practices to make judgments
- Responds promptly to the needs of end-users, and meets Service Level Agreements as defined in conjunction with our customers following issues through to closure.
- Participates in weekly team meetings to discuss team and project related activities, issues, change, communications, and updates.
- No supervisory responsibility
- Accountable for developing technical skills
Experience
- Must have at least one (1) years' experience with Epic Community Connect
- Experience with the Epic system applications highly desirable.
- Experience with project management fundamentals a plus
- Demonstrated ability to exercise good judgment and prioritize multiple tasks.
Professional Skills
- Ability to clearly communicate responses to others' questions.
- Demonstrated ability to work effectively with others
- Epic EHR Application system knowledge and fundamental understanding of system functionality and integrated clinical workflows and touchpoints
- Strong interpersonal and customer relationship skills
- Ability to work independently and function as an integral part of the team
- Flexibility and adaptability with respect to changing end‐user business needs
- The ability and willingness to see things in an open‐minded way and examine an idea or concept from as many angles as possible
- The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
- The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
- The ability to gain trust and establish effective relationships with system end users, business unit and vendor counterparts
- The ability and willingness to learn new software and systems
- Capability to provide root cause analysis based on synthesizing wide array of information and developing effective and sustainable solutions to complex customer problems
- The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures
- The willingness to put forth extra effort when required, including demonstrating persistence in the face of obstacles and adversity
- Strong analytical and problem solving skills. Excellent oral and written communication skills both technical and business focused.
- The ability to communicate information clearly and concisely with leadership and subject matter experts
Education
- Master’s Degree preferred, minimum Bachelor Degree or equivalent work experience
Certifications
- Proficiency in EPIC products.
- Epic Certification in an application a plus
Additional Information
Salary: $73,000 - $95,000 Annual
Hill Physicians is an Equal Opportunity Employer
Salary : $73,000 - $95,000
