What are the responsibilities and job description for the Driver Manager position at Hill Transportation Services?
Overview
The Driver Manager will be responsible for overseeing the daily operations of a team of drivers, ensuring that all drivers are meeting their appointment times and providing safe, reliable, and efficient delivery to our customers.
Responsibilities
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- Driver Coordination:
- Effectively coordinate and schedule flatbed truck drivers to ensure timely pickups and deliveries.
- Ensure appointments and permits are assigned to drivers.
- Communication:
- Maintain open and clear communication with drivers, providing instructions, updates, and addressing any concerns. Notifying Planner and offer solutions for issues that may arise.
- Collaborate with other departments, such as load planning and customer service, to ensure seamless operations.
- Route Optimization:
- Work closely with Load Planners to optimize delivery routes, considering factors such as traffic conditions, distance, and delivery deadlines.
- Provide drivers with necessary information to navigate routes efficiently.
- Customer Service:
- Address customer inquiries and concerns related to deliveries.
- Ensure drivers are aware of specific customer requirements and service expectations.
- Monitoring and Tracking:
- Utilize tracking systems and technology to monitor the progress of drivers and shipments in real-time.
- Address any issues or delays promptly with customer if needed and implement solutions to keep operations running smoothly.
- Resource Management:
- Manage and coordinate Driver Paid Time Off (PTO) with load planners to ensure trucks are adequately staffed and resources are utilized efficiently.
- Compliance and Safety:
- Ensure drivers comply with transportation regulations and safety standards.
- Address and resolve any safety or compliance issues promptly.
- Documentation:
- Maintain accurate and up-to-date records of driver activities, including logs, schedules, BOL’s and scorecards.
Skills
- Communication Skills: Strong verbal and written communication skills to effectively interact with drivers, customers, and internal teams.
- Organizational Skills: Exceptional organizational skills to manage multiple tasks, prioritize workload, and meet deadlines.
- Problem-Solving: Quick and effective problem-solving skills to address operational issues and ensure smooth operations.
- Adaptability: Flexibility to adapt to changing schedules, priorities, and unexpected challenges.
- Customer Focus: Dedication to meeting customer requirements and providing excellent service.
- Team Collaboration: Ability to work collaboratively with other departments and teams to achieve operational goals.
Qualifications
- Proven experience in driver management and dispatching, preferably in the flatbed trucking industry.
- Knowledge of transportation regulations and safety standards.
- Familiarity with dispatching software and tracking systems.
- Excellent computer skills, including proficiency in Microsoft Office.
We offer competitive wages and an amazing benefits package, effective from day one of employment! Ready to join our team? Submit your resume today to start your journey with us. Don’t miss out on the opportunity to work with a company that values you from the start! EOE
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Parental leave
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
- Weekends as needed
Application Question(s):
- This position requires 1 to 2 weekend days per month. Are you available to be on call on weekends?
Experience:
- McLeod: 1 year (Preferred)
- Transportation management systems: 2 years (Preferred)
- Driver Manager/Dispatch: 2 years (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $45,000 - $50,000