What are the responsibilities and job description for the Director, Nursing Clinical Operations position at Hillcrest Medical Center?
Overview:
The Nurse Director of Clincal Operations is a professional registered nurse with leadership in clinical operations, performance improvement and labor optimization. Under the direction of the Chief Nursing Officer, the nurse director of operations works in close partnership to nursing leadership, medical staff, and quality personnel to provide mission-focused, strategic leadership and oversight of nursing clinical operations. Leads and manages the financial and clinical operations of the staffing office, house supervisors, float pool and clinical monitoring systems (Avasure) as well as oversees schedule effectiveness, throughput, and bed management programs for the hospital.
Responsibilities:
Hillcrest Medical Center (HMC) is the flagship hospital of Hillcrest HealthCare System with hospitals and clinics serving northeastern Oklahoma. Hillcrest Medical Center is a 620-bed hospital among Oklahoma’s most widely respected and acclaimed hospitals, offering extraordinary care and a multitude of services in many areas including the state’s largest dedicated heart hospital. Every day, Hillcrest Medical Center team members fulfill our purpose of caring for others. We accomplish this by hiring talented, skilled, compassionate, and dedicated team members - people like you who seek to make a difference in the lives of others. Our hospital offers you opportunities to grow while transforming lives, plus incentives and assistance to get you there. We celebrate your successes, recognize your value, and believe in your ability to help bring positive change throughout northeastern Oklahoma.
POSITION SUMMARY
The Nurse Director of Clincal Operations is a professional registered nurse with leadership in clinical operations, performance improvement and labor optimization. Under the direction of the Chief Nursing Officer, the nurse director of operations works in close partnership to nursing leadership, medical staff, and quality personnel to provide mission-focused, strategic leadership and oversight of nursing clinical operations. Leads and manages the financial and clinical operations of the staffing office, house supervisors, float pool and clinical monitoring systems (Avasure) as well as oversees schedule effectiveness, throughput, and bed management programs for the hospital.
- Executes strategic planning, leads mentoring/coaching and identifying department succession strategy.
- Leads and manages the financial and clinical operations of the staffing office, house supervisors, float pool and clinical monitoring systems (Avasure) as well as oversees schedule effectiveness, throughput, and bed management programs for the hospital.
- Oversight of physician relationships and engagement.
- Collaborates with marketing and nursing leadership in marketing, community outreach, and visibility.
- Development and oversight of quality initiatives, staffing and productivity guidelines, and customer service goals.
- Analyzes and monitors compliance with accrediting and regulatory agency standards.
- Plans and organizes orientation and in-service training for staff members, and participates in guidance and educational programs.
- Develops, implements and evaluates policies, standards and programs that supports unit/departments.
- Develops and submits budget strategies and capital budgets for the unit/departments.
- Uses forecasted budget to guide expenditure decisions.
- Initiates activities to enhance revenues and support cost reduction and containment activities.
- Demonstrates empathy, intentionally works to put others at ease.
Education & Experience
- Minimum of five (or 3-5)years’ clinical nursing experience of which 3 (or 2) years must have been in management capacity.
- Bachelor’s in Nursing from an accredited school of nursing required.
- Master’s Degree in Nursing and/or related field, preferred.
- Certification in clinical specialty or nursing administration, preferred.
- Current RN license or current license deemed acceptable by the applicable State Board of Nursing.
Knowledge, Skills, and Abilities
- Requires strong verbal and written communication and interpersonal skills.
- Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
