What are the responsibilities and job description for the Plumber - Residential Service position at Hiller Plumbing?
Position Responsibilities :
- Create a positive customer experience by completing calls correctly the first time with quality and care to applicable codes and to Hiller standards to avoid refunds and recalls ensuring customer satisfaction.
- Adjust, repair, replace sewage and sump pumps.
- Communicate the benefits of Club Memberships.
- Complete all required documentation on services, collect, record, and deliver fees to designated office administration.
- Consistently provide accurate True Transparency pricing.
- Cut, thread, assemble and install pipes; connect valves; caulk joints; and test finished job by allowing water to flow through correctly.
- Perform a thorough and accurate plumbing inspection including Health & Safety Checklist and communicate findings to the customer in a written option sheet.
- Perform all plumbing service and replacements to applicable codes.
- Repair of drain, sewer, and water lines.
- When issues are identified, prepare a detailed finding report with pictures to discuss with the customer, present repair options to include cost using the options sheet.
- Perform other duties as assigned.
Education / Certification Requirements :
Experience preferred in installation, maintenance, troubleshooting and correcting diverse plumbing service issues.
A High School diploma or general education degree (GED) required.
A valid driver's license, and approved to drive by Company's insurance carrier.
17 - $35 an hour
Education / Certification Requirements :
Experience preferred in installation, maintenance, troubleshooting and correcting diverse plumbing service issues.
A High School diploma or general education degree (GED) required.
A valid driver's license, and approved to drive by Company's insurance carrier.
Salary : $17 - $35
