What are the responsibilities and job description for the Copier Field Service Technician position at Hilliard Office Solutions?
Copier Service Technician- Experience Required
Full job description
Hilliard Office Solutions has an exciting opportunity working in the Abilene Texas area for the right person to join our service team as an experienced Field Service Technician.
Signing bonus of $7,500 with a Konica Minolta Master Certification, A3 and A4 & Production Print Certification.
Hilliard Office Solutions will also pay up to $5000 for relocation.
Hilliard Office Solutions offers a career in the office equipment, printing, and IT industry. We carry a full line of Konica Minolta, Canon and HP copiers, full printing services, and provides a top tier IT Managed Services. Hilliard Office Solutions provides businesses with the expertise needed to streamline business processes and increase operational efficiency.
Requirements:
· Copier Manufacture Certification
· Excellent customer service
· Good communication skills
· Problem solver
· Time management
· Desire to learn and improve
Duties:
· Provides copier repair service to existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
· Performs repair services on office equipment by analyzing system problems; troubleshooting, ordering and gathering components and parts; completing installation; performing tests.
· Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
· Documents service and installation actions by entering data and, completing reports.
· Works together in a teamwork environment with dispatchers, service manager, and other customer service staff.
Skills/Qualifications:
- · Must be adept at using computers and able to perform basic print and scan connectivity installations.
- · Must have electronic and mechanical troubleshooting ability.
- Must be adept at using computers and able to perform basic print and scan connectivity installations.
- Electronic and mechanical troubleshooting ability.
- Excellent Customer service
- Excellent driving record
Hilliard Office Solutions offers a completive compensation and benefit package:
Benefits:
- Job Type: Full-time
- Pay: $22.00 - $26.00 per hour
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Copier Technician: 3 years preferred
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Within Abilene Texas area: Relocate before starting work (Required)
Willingness to travel:
- Within a specified assigned territory
- Assistance with Lubbock, Midland and Dallas locations on an as needed basis
Work Location: Abilene Texas
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
- Signing bonus
License/Certification:
- Copy certifications (Required)
Work Location: In person
Salary : $22 - $26