What are the responsibilities and job description for the Front Desk position at Hillock Family Dental, Inc.?
Job Overview
We are seeking a dedicated and professional Front Desk Admin to join our team. This role is essential in creating a welcoming atmosphere for our patients and ensuring smooth operations at the front desk. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a commitment to providing exceptional patient rapport.
Duties
- Greet and assist patients upon arrival, ensuring a warm and friendly welcome.
- Manage check-in and check-out processes efficiently, maintaining accurate records.
- Handle appointment and inquiries via phone, email, or in-person with professionalism.
- Maintain the front desk area in an organized and tidy manner.
- Utilize computer systems for booking management.
- Provide administrative support such as office management.
- Verify Insurance eligibility and get breakdowns.
- Call to confirm appointments and fill schedule as needed.
- Support dental receptionist duties if applicable, ensuring patient information is handled confidentially.
Skills
- Customer Service.
- Ability to multitask effectively.
- Previous or in a similar role is a plus.
- Exceptional interpersonal skills with a focus on customer service excellence.
- Ability to work independently as well as part of a team in a fast-paced environment.
We invite qualified candidates who are passionate about working with people and possess the necessary skills to apply for this rewarding opportunity as a Front Desk Admin.
Job Types: Full-time, Part-time
Pay: $21.60 - $23.11 per hour
Expected hours: 32 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Dental Customer service: 5 years (Required)
Ability to Commute:
- Modesto, CA 95355 (Preferred)
Ability to Relocate:
- Modesto, CA 95355: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $23