What are the responsibilities and job description for the Parts Specialist position at Hills Machinery Company?
Company Description
Established in 2007, Hills Machinery Company in Wilmington, NC, provides support for construction, asphalt paving, aggregate, and environmental equipment. With 13 locations across NC, SC, GA, and VA, Hills Machinery offers financial services, equipment training, 24/7 support, fleet management, and application-specific expertise. As an authorized dealer for various brands like Hitachi, CASE, Toro, and more, Hills Machinery covers new, used, and rental equipment needs with financing solutions, parts, maintenance, service, attachments, technology, and warranty work.
Role Description
This is a full-time hybrid Parts Specialist role located in Wilmington, NC, with flexibility for remote work. The Parts Specialist will be responsible for managing inventory, ensuring customer satisfaction, and providing excellent customer service. Communication skills will be key in coordinating with internal teams and external customers.
Qualifications
- Customer Satisfaction, Customer Service, and Communication skills
- Inventory Management and Inventory Control skills
- Ability to work independently and collaboratively
- Detail-oriented and organized approach to tasks
- Experience in the heavy equipment or machinery industry is a plus
- Knowledge of parts management software is beneficial
- High school diploma or equivalent required; relevant certifications are a plus
