Community Relations Coordinator (Health Care Services)

Duties and Responsibilities

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

• Formulates comprehensive program plans and strategies pertaining to developing and improving community relations.
• Coordinates studies to determine program priorities relative to fund utilization and resource allocation.
• Conducts pertinent statistical research and program analysis for community outreach activities planning to promote a positive informative relationship between county government and the community.
• Provides liaison and coordinates with other branches/sections within own organization and external agencies/departments to ensure flow of information and services; interprets and explains applicable regulations, functions and procedures.
• May prepare written and visual presentations to staff, citizen's groups, and community organizations.
• Conducts outreach through community events, community-based agencies and organizations.
• Compiles data and participates in preparing statistical analyses and reports of activities and achievements.
• May supervise and participate in the hiring of subordinate staff personnel engaged in program development, administration, and evaluation.
Performs other related duties as required.

Job Specifications

• Knowledge of functions, activities, requirements, procedures, objectives and regulations of the specific program/functional area to which assigned.
• Knowledge of English grammar, punctuation, and spelling.
• Knowledge of audiovisual presentation equipment.
• Skill in conducting presentations to groups.
• Excellent time management and organizational skills.
• Ability to collect and organize data and develop presentations.
• Ability to use considerable initiative, think independently, and exercise sound judgment.
• Ability to establish and maintain effective working relations with others within and outside own organization.
• Ability to write effectively and speak eloquently.
• Ability to deal courteously and effectively with the public.
• Ability to plan, organize, and supervise the work of others.
Ability to manage multiple tasks.

Physical Requirements

• Frequent sitting, typically in office environment.
• May be required to stand for long periods of time during events.

Work Category

• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is considered light work.

Minimum Qualifications Required

• Bachelor's degree; AND
• Three years of experience in community outreach coordination, planning, implementing or managing community relations or community education/outreach programs; OR
• An equivalent combination of education (not less than a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above.