Fleet Master Technician

Fleet Master Technician

Job Overview

Performs advanced and broad-level repair, maintenance, and customer service for large repair and maintenance operations or operations supporting Hillsborough County Fleet Management Department. Incumbents in this classification perform the duties of the operation or operations, as well as lead worker duties of lower-level staff.

Compensation Pay Range for Position

Minimum: $24.45 - Maximum: $40.35

Starting Pay Salary Range - Salary based on years of experience and certifications.

Minimum: $29.00 - Maximum: $31.79

Join the team that was voted #1 National Public Fleet of the Year for 2023 by NAFA.

Why choose Hillsborough County Fleet Management?

• No more nights & weekends!
• Fleet Master Technicians work in clean, secure, climate-controlled environments utilizing Lean principles for efficiency.
• The County provides ALL the tools our staff need to diagnose and perform their jobs well.
• Fleet Master Technicians are reimbursed for all safety toe footwear and prescription eyewear.
• Fleet Master Technicians receive reimbursement for CDL, ASE, and EVT certifications to include initial and renewals.
• Fleet Master Technicians are paid hourly, with annual performance evaluations and the opportunity for pay increases.
• Fleet Master Technicians receive ongoing hands-on training, updates, and support in a professional environment to develop their technical and diagnostic skills.
• Opportunities for advancement.
• Fleet Master Technicians are eligible to enroll in the County’s comprehensive benefits , including health and life benefits, retirement plans, paid time off, and the benefits of being an AFSCME member.

"Here is a look at just one of the five Hillsborough County Fleet Maintenance Facilities."

Fleet Fire Shop - Trade Secrets Video

Ideal Candidate

The ideal candidate will possess considerable fleet maintenance technical knowledge and skills along with strong communication skills. The candidate performs operational, administrative, and technical functions in the coordination of repairs, maintenance, and customer service for a large fleet operation supporting the Hillsborough County Fleet Management Department. The ideal candidate will possess a minimum graduation from High School or possession of a GED certificate, and successful completion of an accredited vocational school or technical training program. The candidate will possess Eight years of experience in the repair and maintenance of automobiles, trucks, or equipment or an equivalent combination of education, training, and experience that would reasonably be expected to provide the job-specific competencies noted below. The candidate will possess a current Master Automobile Service Excellence (ASE) Certification in: 1) Auto/Light Truck, or 2) Medium/Heavy Truck, or 3) Medium/Heavy Vehicle and ASE H8 (Preventive Maintenance Transit Bus) or T8 (Preventative Maintenance Medium/Heavy Truck) AND 4) Possession of EPA-approved Section 609 Certification. Welding and Fabrication experience is preferred. The ideal candidate will possess a valid Florida Driver's License, with no more than seven points within the past 24 months. The candidate must possess a Class “B” Commercial Driver’s License with Air Brake endorsement within the probationary period (six months).

Core Competencies

• Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
• Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
• Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
• Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

Duties and Responsibilities

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below:

• Performs complex and major repairs, preventative maintenance and repair diagnostics to county vehicles and equipment to ensure they function properly and safely.
• Performs complex and non-standard retrofits of additional accessories or equipment, in accordance with customer specifications.
• Monitors prioritized projects, activities, and assignments to ensure completion of deadlines.
• Creates, updates, and maintains reports and databases, with various information such as, repair, maintenance, equipment, parts, supply orders, and customer service history.
• Assigns and tracks work of lower-level staff; elevates issues regarding reassignments or remedial action to supervisor, as needed.
• Assists lower-level staff with troubleshooting and diagnosis of difficult or non-standard repairs.
• Reviews vehicle and equipment, repair and maintenance work completed by lower-level staff for accuracy timeliness, quality, and safety.
• Prepares the scheduling workload for supervisor approval to ensure minimal downtime of customer's vehicles and equipment.
• Acts as the subject matter expert facilitating on the job training sessions for lower-level staff; elevates issues regarding remedial action to supervisor, as needed.
• Attends meetings, training sessions, educational courses; reviews videos, online resources, and paper manuals and materials to maintain current repair and maintenance methods and practices.
• Assists in customer, vendor and contractor requests for assistance or resolution based on the direction of a supervisor.
• Serves as the operation or operations liaison between supervisor and repair and maintenance staff.
• As directed, serves as acting supervisor during supervisor absences.
• Performs other related duties, as required.

Job Specifications

• Knowledge of vehicle and equipment repairs, preventative maintenance, and diagnostics.
• Knowledge of safety guidelines and procedures.
• Knowledge of proper testing procedures and methods to determine the accuracy of repairs.
• Skill in retrofitting accessories and equipment to vehicles and equipment.
• Ability to monitor the work of an operation or operations and lead the work of lower-level staff.
• Ability to prioritize and coordinate workloads, staffing, and customer needs.
• Ability to utilize computers, databases and related software.
• Ability to provide guidance, training, and direction to lower-level staff.
• Ability to represent the county with professionalism, tact, and courtesy.
• Ability to resolve or elevate requests for assistance.

Physical Requirements

• Will be required to climb, bend, stoop, kneel, and crouch for frequent and extended periods of times.
• Ability to lift and carry 75-lbs.
• Ability to work in adverse or extreme weather conditions.

Work Location

This position is located at Fleet Unit# 3 (South) - 10751 Rhodine Rd. Riverview Florida 33579

Work Category

• Heavy Work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects

Minimum Qualifications Required

• Graduation from high school or possession of a GED Certificate; AND
• Successful completion of an approved vocational school or technical training program; Eight (8) years of experience in the repair and maintenance of automobiles, truck, or equipment; OR
• An equivalent combination of education, training, and experience that would reasonably be expected to provide the job-specific competencies noted above; AND
• Possession of a valid Florida Driver's License; AND
• MUST possess at least one of the following Master ASE Certifications:
  • Master ASE Certification in Automobile/Light Truck; OR
  • Master ASE Certification in Medium/Heavy Truck; OR
  • Master ASE Certification in Medium/Heavy Vehicle and ASE H8 (Preventive Maintenance Transit Bus) or T8 (Preventative Maintenance Medium/Heavy Truck; AND

Additional Requirements for Some Positions

• Possession of a valid Class “B” Commercial Driver’s License with endorsement(s) is required within the 6-month probationary period.
• Must possess EPA-approved Section 609 certification within the probationary period.

Emergency Management Responsibilities

In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department, the County’s Office of Emergency Management, or County Administration. Such assignments may be for before, during, or after the emergency/disaster.