What are the responsibilities and job description for the Manager Infrastructure Engineering Programs position at Hillsborough County, Florida?
Job Overview
This position serves as program manager for Infrastructure Engineering Programs within the Infrastructure Engineering Services Section within the Technical Services Division of the Engineering and Operations Department under Public Works Administration and is responsible for the day-to-day coordination of Infrastructure planning, engineering, investigation, and infrastructure asset preservation. Oversees the planning and project development for five-year infrastructure asset preservation capital improvement program. This position also requires considerable contact with County officials, consultants, other agency representatives, and other internal and external contacts, and requires excellent communication and public relations skills. This classification performs management duties related to infrastructure planning and engineering and oversees a staff of licensed professional engineers and unlicensed engineering staff. Must be a licensed professional engineer in the state of Florida.
Salary
Min $95,742.40 annually
Mid $131,747.20 annually
Benefits
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- Generous PTO & Holiday Plan
- Health Plans
- Health Savings Account
- Dental & Vision Plans
- Employee Assistance Program (EAP)
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- Tuition Reimbursement
- Cafeteria Benefit
- Life Insurance
- Short & Long-Term Disability Insurance
Minimum Qualifications
- Bachelor Science in Civil Engineering or related engineering field (required). Master of Civil Engineering, Engineering Management or other engineering related field (preferred) AND
- Minimum 10 years engineering experience beyond undergraduate degree with increasing variety of work, technology, knowledge, project management and supervisory experience; OR
- An equivalent combination of education, training and experience that would reasonably be expected to provide the job-related competencies noted below. (For education and experience only, does not include legally required Licenses or Certifications.)
- Florida Professional Engineer (PE) license and Driver's License (required).
Duties and Responsibilities
Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below:
- Management of infrastructure engineering services which include planning, design and standards for all road users, engineering investigations, and engineering programs for infrastructure asset preservation.
- Administer team performance management and staff development systems, providing training, coaching, mentoring, and guidance to subordinate supervisors, and promoting service excellence, teamwork, collaboration, self-management, professional integrity, and professional and technical excellence.
- Represent Section Programs and strengthen strategic partnerships through committee participation, and customer and stakeholder outreach initiatives.
- Provides quality, timely and complete services responses, briefings, and reports in support of administrative and BOCC requests and directives:
Monitor and ensure compliance with required engineering customer service response times and continue to improve the quality and consistency of customer responses and CRM case updates. Provide annual report of investigation activities and accomplishments. - Communication of Program activities and accomplishments through stories, quarterly performance information reports, and annual report. Maintain and empower collaborative reporting by teams of performance and activity metrics.
- Special assignments and other related duties as assigned.
Core Competencies
- Knowledge of the management role of making things happen through people which includes planning, organizing, commanding, coordinating, and controlling.
- Knowledge of the principles and procedures of public administration and governing rules and laws.
- Knowledge of budget and accounting principles and procedures.
- Skill in leadership methods and determining goals and objectives.
- Skill in achieving effectiveness of section’s work units.
- Ability to communicate effectively (virtually, orally, and in writing) and to make effective presentations and briefings to variety of audiences (individuals or groups).
- Ability to interact effectively and have good working relationships including listening, negotiating, and marketing.
- Ability to solve problems, think conceptually, be analytical, and deal with change and ambiguity.
Job Specifications
- Critical Thinking - Infrastructure engineering involves logical thinking using a system approach to complex problem solving. This takes considerable subject matter knowledge to critically define the components/elements to be considered from different points of view. Questions, information, inferences, assumptions, and what ifs play roles throughout the thinking process.
- Decision Making -The position involves constant decision making as a process. Each of the Programs face different issues which are addressed through inquiry and collaboration. An open process is used to generate alternatives, the exchange of ideas and viewpoints, and evolve a best solution, direction, or decision. Engineering is problem solving which is often complex and has consequences. This involves safety, programs, action plans, design issues, and others.
- Communication - Position involves working with peers, management, agencies, large groups, individuals, special interests, officials, and more. This involves communicating in written, oral, recorded, print, web pages, and virtual formats. Critical parts of this position involve listening, giving feedback, effective meetings, persuasion, negotiation, and resolving conflicts.
- Strategic Planning - Strategic thinking, plan preparation, and implementation are vital aspects of this position. Use of the strategic planning provides the method for program planning. The potential strategic plans are coordinated and communicated with and subsequently approved by Section Manager and Division Director. This is a continuous daily process to establishes direction for the Programs and to specify objectives and the use of resources (personnel and funds).
- Managerial/ Operational Skills - These skills are basic to a Program Manager. The manager details the way the Program and
Teams function daily in the delivery of services. The operations management drives the provision of the core services and achieving the defined organizational initiatives. This relies on management of people, processes, and resources - Leadership - The Manager needs to decide in concert with the Section Manager the overall direction of the Programs. Thereafter, the manager needs to influence people to effective the core services and achieve the stated outcomes, align and encourage people, facilitate results, and establish systems and make improves. The Programs involve complexity and high service which demands as considerable leadership.
- Analytical Ability - Engineering and technology involve complex problems with decisions involving data and policy direction. Analytical thinking and skills are critical to the position.
- Managing Complexity - Manager deals routinely with complex issues and process. The complexity often involves more than the technical components. This could be other agencies, officials, the public, impact on other organizations, funding, and others.
- Other - The manager needs current functional knowledge of technologies and their applications to the services provide by the Programs. The manager needs to have a vision of needs of the transportation system and its users relative to technology and application of infrastructure engineering .
Physical Requirements
- Eighty percent of work is done in doors. Twenty percent involves outdoor customer meetings and meeting staff at locations.
- Walking, visual ability, repetitive motion (keying), standing for sustained periods of time.
Work Category
Sedentary Work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Emergency Management Responsibilities
In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department, the County’s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.
Salary : $95,742 - $131,747