What are the responsibilities and job description for the Clinical Manager | Outpatient Clinics position at Hillsdale Hospital?
Work Schedule
8:00am to 4:30pm Monday through Friday
Why Hillsdale Hospital Clinics
- We are growing! We now have eight outpatient clinics to serve our community!
- Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment.
- Additionally, Hillsdale Hospital is a Detroit Free Press Top Workplace in Michigan for 2022, 2023, and 2024!
Qualifications
- Clinical licensure/certification as RMA/LPN/RN required.
- Bachelor’s degree in Business, Management, Healthcare Administration, or other related field preferred as supplement to clinical education
- Three years of prior relevant experience at the professional level in an outpatient clinic setting required
- Experience managing/supervising employee schedules preferred
- EPIC EMR experience preferred
- Experience with ACO (Accountable Care Organization) collaboration and management preferred
- Experience with PO (Physician Organization) collaboration and management preferred
- Strong decision-making and problem-solving skills
- Ability to set goals, develop plans to achieve goals, and inspire others to accomplish goals
Responsibilities
- Manages the day-to-day clinical operations and budgets of Hillsdale Hospital Outpatient Clinics
- Plans for and implements initiatives to ensure adequate staffing in the outpatient clinics.
- Manages Accountable Care Organization (ACO) and Physician Organization (PO) staff/support and collaborates with Director of Outpatient Clinics on programming opportunities
- Front line champion of managing up new initiatives and gaining buy in from staff/stakeholders
- Plans, organizes, and conducts monthly coordinator meetings to review clinic performance and related outcomes. Cofacilitates clinic leadership meetings with Operations Manager of Outpatient Clinics.
- Proactively handles corrective action of outpatient clinic coordinators and support staff
- Supports the growth of the outpatient clinics by improving patient scheduling barriers through collaboration with Director of Outpatient Clinics and providers
- Serves as a liaison for patient relations and service recovery. Facilitates resolution of patient and/or staff concerns.
We are an Equal Opportunity Employer
