Care Coordinator II Rise

Job Summary

The Care Coordinator II for the Reinvesting in Youth Program is responsible for the delivery of coordinated care to meet the needs of youth and their families at risk of or actively involved in the Juvenile Justice System. This position works within a team based setting to assure overall needs of the client are met in support of preventing, reducing, or eliminating involvement with the Juvenile Justice System.

Essential Job functions

• Deliver coordinated care to meet the needs of youth and their families to prevent, reduce or eliminate involvement in the Juvenile Justice System.
• Assess child/youth/family's needs and strengths while continuing to support development of the individual service plan in collaboration with the child/youth/family and multi-disciplinary team (e.g. with the Community Asset Navigator, Family Peer Advocate, community partners, and etc.).
• Provide psychoeducational training for children/youth/families and groups in a variety of settings based on needs of children/youth/families and groups.
• Implement strength-based service plan for each client including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team.
• Assess and support children/youth/families to achieve positive and successful outcomes and routinely successfully uses problem-solving skills with self and others utilizing experience, education, age-specific knowledge and cultural competence in order to.
• Develop, maintain and update all required documentation in a timely manner while utilizing effective written and oral communication.
• Provide or arrange for transportation of children/youth/families to and from medical, behavioral health, or other treatment related appointments as needed.
• While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

Education & Experience

• High school diploma or GED required.
• Minimum 1 year of experience in related field required.

SPECIAL REQUIREMENTS

• Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.

Knowledge, Skills & Abilities

In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated:

• Uphold the highest standards for ethical and professional conduct at all times
• Knowledge of all federal, state, and local statutes, regulatory agency standards and Hillside policies.
• Knowledge of community resources that support youth at risk of entering the juvenile justice system
• Ability to engage in a culturally competent way
• Ability to de-escalate and manage crisis situations both in-person and by phone
• Ability to deliver psychoeducational training
• Ability to advocate for families and youth in a variety of settings

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work a variable scheduling including evenings and weekends
• The following daily physical demands are required:
  • Sitting (up to 6 hours)
  • Occasional standing (up to 2 hour)
  • Occasional walking (up to 2.5 hours)
  • Driving (several times a week up to 6 hours)
  • Continuous balancing (up to 8 hours)
  • Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
  • Weekly lifting up to 10-15 lbs. on a daily basis
  • Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
  • Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent
  • Ability to change positions as needed

SPECIAL CONSIDERATIONS

While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.