What are the responsibilities and job description for the Dental Front Office Staff position at Hilltop Dental Studio?
About the Practice
Hilltop Dental Studio has created a supportive and positive work environment for its dedicated staff, ensuring a collaborative atmosphere that enhances both professional growth and patient care. We have a 5 star general practice that provides the best possible patient care. As a team, we are a patient focused practice that believes in providing the best dental care possible at all times, while making the patient feel at ease. Our office has provided excellent dental care for over 20 years by continually researching, learning about and implementing new techniques in dentistry.
Responsibilities
As a Front Office staff member, you play an important role in our office and perform a wide range of responsibilities, to include:
- Schedule and confirm patient appointments.
- Veriify insurance for all clinical appointments.
- Collect all monies due for services rendered.
- Develop and maintain doctor/hygiene schedules as necessary.
- Greet and check patients in and out, before and after treatment.
- Educate, consult and present patient treatment plans.
- Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
- File insurance pre-determinations.
- Conduct financial consultation with patients when new treatment plans are presented, as applicable.
Qualifications
- High school diploma or equivalent required.
- A minimum of two years of front office experience preferably in a dental setting.
- A minimum of one year of dental office experience
- Knowledgable of dental terminology
- Proficiency with Microsoft Office Suite.
- Knowledge of Open Dental software strongly preferred.
- Be a team player with a positive attitude
Benefits Offered
In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.
Requisition Number
2025-14664
