What are the responsibilities and job description for the Regional Manager - AZ, NM, NV & UT position at Hilltop Holdings?
Job Description
Under the direction of the respective Executive Vice President Division Manager, ensures that all branches in the specified Region provide excellent quality service to maximize branch profitability and to increase the Company's presence and competitiveness within the regional marketplace.
Responsibilities
- Monitors profitability of all Branches within the specified Region on a monthly basis.
- Prepares Regional budget and approves budgets for individual branch offices.
- Manages branches within budgeted parameters.
- Establishes marketing strategies to ensure branch offices meet or exceed Company's objectives.
- Ensures that branch operations are performed in accordance with industry and company procedures.
- Works with the national recruiting manager and region's dedicated internal recruiter to development and to administer a recruiting plan that will accomplish the goals and objectives of the Company.
- Monitors loan pricing and other factors to ensure that the Company remains competitive in the marketplace.
- Designs staffing plan and recruits, hires and trains all senior branch staff.
- Visits branch locations as needed, to ensure that company procedures and policies are being followed.
- Reviews management reports for profitability, volume, budget adherence, cost containment, customer service initiatives and follows up with branch personnel as required.
- Resolves branch inquiries and / or issues. Monitors problems and oversees implementation of action plans or performance improvement plans as required.
- Meets with each Branch Manager in the specified Region, at least annually (more frequently if needed), to discuss strategic business plans, production goals, customer service initiatives and budget review.
- Plans and conducts an annual regional meeting to review strategic plans and initiatives, business development and marketing activities, deliver training and discuss branch support needs.
- Represents the Company at various industry meetings and conferences, as well as civic and community events.
- Maintains a professional image and adheres to standards consistent with company policies and procedures.
- Other duties as assigned.
Qualifications
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
