Social Worker / Designee

Job Description

Job Description

Hill Top is currently looking for a Social Worker or Social Worker Designee, if you are interested in applying for this position please go online to hilltophomeofcomfort.org or come into the facility at 95 Hilltop Dr. Killdeer, ND 58640 to fill out an application.

In this position you will assists residents and their families with personal and environmental difficulties which predispose illness or interfere with obtaining maximum benefits from medical care in accordance with current federal, state and local standards, guidelines and regulations by performing the following duties.

Essential Duties and Responsibilities Duties are determined by the facility and may include, but are not limited to the following :

• Facilitates admissions / discharges of residents;
• Maintains contact with family / resident to report on changes in health, current goals, discharge planning, and encouragement to participate in care planning;
• Develops and maintains social care plan / psychosocial assessment;
• Arranges supportive services if needed;
• Educates staff regarding building relationships with residents in order to better serve the resident’s individual needs;
• Develops and maintains policies for resident conduct and behavior;
• Public relations responsibilities, including public education;
• Provides assistance to residents for maintenance of each resident’s ability to control every day physical needs; and mental and psychosocial needs;
• Consults with allied professional health personnel regarding provisions for the social and emotional needs of the resident and family.
• Develop, maintain, and review the department’s policies, procedures, job descriptions, etc. at least annually making revisions as necessary or recommendations for change to Administrator.
• Assure prompt resolution of complaints and grievances from staff, residents and visitors and make oral or written reports to the Administrator and other agencies as required.

Supervisory Responsibilities

Directly supervises one employee. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employee, planning, assigning, and directing work; appraising performance; rewarding and disciplining employee; addressing complaints and resolving problems.

Competency

Must be able to perform job adequately and meet all elements of job requirements :

To perform the job successfully, an individual should demonstrate the following competencies :

Adaptability – Adapts to changes in the work environment; manages competing demands; accepts criticism and feedback; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Analytical – Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; identifies data relationships and dependencies; designs work flows and procedures.

Attendance / Punctuality – Schedules time off in advance; begins work on time; keeps absences within guidelines; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Conflict Resolution – Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.

Cost Consciousness – Works within approved budget. Develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.

Delegation – Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.

Ethics & Integrity – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.

Impact & Influence – Pursues and wins support for ideas; displays ability to influence key decision makers; achieves win-win outcomes; uses authority appropriately to accomplish goals; addresses divergent opinions.

Initiative Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

Innovation – Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others’ attention.

Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Leadership – Exhibits confidence in self and others; inspires respect and trust; reacts well under pressure; shows courage to take action; motivates others to perform well.

Managing People – Provides direction and gains compliance; includes subordinates in planning; takes responsibility for subordinates’ activities; makes self available to staff; provides regular performance feedback; develops subordinates’ skills and encourages growth; solicits and applies feedback (internal and external); improves processes, products and services; continually works to improve supervisory skills.

Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Planning / Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; integrates changes smoothly; sets goals and objectives; works in an organized manner; organizes or schedules other people and their tasks; develops realistic action plans.

Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group problem solving situations.

Project Management – Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.

Quality – Demonstrates accuracy and thoroughness; displays a commitment to excellence; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Recruitment & Staffing – Utilizes recruitment sources; exhibits sound interviewing skills; presents positive, realistic view of organization; analyzes and forecasts staffing needs; makes quality hiring decisions.

Safety & Security – Leads by example observing and following all safety rules, policies, procedures and warning signs; follows prescribed job policies and procedures; uses all prescribed and necessary safety devices and Personal Protective Equipment (PPE); uses equipment and materials properly. Trains subordinates in procedures, safe use of equipment, safety devices and PPE. Immediately investigates all incidents, accidents, injuries and near misses; monitors for potentially unsafe conditions; is proactive, supportive and active in the Safety Program.

Technology – Demonstrate required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.

Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

Qualifications

To perform job this successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

A qualified social worker in the state of North Dakota or a Social Services Designee with a high school diploma or GED receiving quarterly on site consultations with a qualified social worker.

Language Skills

Ability to read, analyze, and interpret professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information to large or small groups and individuals and respond to questions from employees, supervisors and regulatory agencies.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exits. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer skills

Must have the ability to effectively use internet resources and communicate with e-mail. Must have the ability to utilize other programs necessary to the position.

Other Qualifications

Must have the desire to work with convalescent, geriatric or light psychiatric residents. Will assure that the resident's rights to fair and equitable treatment, self determination, individuality, privacy, property, and civil rights, including the right to wage complaints, are well established and maintained at all times. Must maintain confidentiality of resident and facility information. The employee shall use only the minimum necessary information to perform his or her responsibilities. Trust worthiness, loyalty, fairness, honesty and reliability must be one of his / her best assets.

Hill Top Home of Comfort, Inc. is an Equal Opportunity Employer

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